Date: November 26, 2008, 20:08
What's affected? BSD outgoing SMTP mail
Who's affected? BSD Mail users and applications
When will it be available? November 26, 2008 20:00

Outgoing SMTP mail service has been restored.


Date: November 26, 2008, 11:26
What's affected? BSD SMTP outgoing mail
Who's affected? BSD mail users and applications
When will it be available? November 26, 2008 18:00

Server Union-station is no longer available for service. Alternate arrangements are being put in place. Please check back for updates.


Date: November 26, 2008, 10:29
What's affected? outgoing mail for dd applications
Who's affected? all research users
When will it be available? November 26, 2008, 12:30 pm

The server union-station is down. A techincian has been dispatched to remediate the problem. BSD applications are unable to deliver mail while this server is down. The mail is being stored so when the server becomes available all notifications will be delivered.


Date: September 22, 2008, 08:14
What's affected? File Services on BSDFiles
Who's affected? MCD, PSY, BSDIS
When will it be available? September 22, 2008, 08:05

All services have been restored on bsdfiles.


Date: September 22, 2008, 07:56
What's affected? File Services on BSDFiles
Who's affected? MCD, PSY and BSDIS
When will it be available? September 22, 2008 08:15

We are currently experiencing issues with this file server. Technicians are working on the issue and expect to have services restored shortly.


Date: August 05, 2008, 14:53
What's affected? Medicine File Server, SQL Server and VPN Concentrator
Who's affected? Most users in the Department of Medicine
When will it be available? August 05, 2008, 14:16

Power has been restored to the network closet restoring network connectivity. All services have been restored at this time. Thank you for your patience in this matter.


Date: August 05, 2008, 12:29
What's affected? Medicine File Server, SQL Server and VPN Concentrator
Who's affected? Most users in the Department of Medicine
When will it be available? August 05, 2008, 14:00

There are serveral network outages across campus including floors 4-7 in the A corridor of the hospital which is affecting the services listed above. NSIT is working to resolve these issues as quickly as possible. You can also check status updates at NSIT's web page, http://nsit.uchicago.edu.


Date: August 05, 2008, 11:39
What's affected? Medicine File Server, SQL Server and VPN Concentrator
Who's affected? Most users in the Department of Medicne
When will it be available? August 05, 2008, 12:15

Update. There is a networking issue affecting the 32 and 97 subnets on which these servers reside. NSIT has been notified and technicians are working to resolve the issue.


Date: August 05, 2008, 11:01
What's affected? Medicine File Server, SQL Server and VPN Concentrator
Who's affected? Most users in the Department of Medicine
When will it be available? Unknown at this time

Power appears to have gone out in the Medicine server room as none of the servers are responding. Technicians are on their way to assess the situation.


Date: July 22, 2008, 10:26
What's affected? ntfs02 fileserver (Medicine/Admin File Shares)
Who's affected? Medicine and Admin users
When will it be available? July 22, 2008 12:00

The ntfs02 file server for medicine has shutdown unexpectedly. Staff are currently on-site, working to restore service. ETA for restoral is noon.


Date: June 10, 2008, 21:37
What's affected? \\Files fileserver
Who's affected? Anyone with a current share on \\files
When will it be available? June 10, 2008, 22:10

\\Files needs to be restarted to resolve a disk issue. The reboot will occur at 22:00. Service will again be available at 22:10.


Date: May 27, 2008, 15:16
What's affected? AMCAS PSOM AP
Who's affected? PSOM
When will it be available? May 27th, 2008, 13:00

The AMCAS PSOM AP service is now available.


Date: May 27, 2008, 14:52
What's affected? AMCAS PSOM AP
Who's affected? PSOM
When will it be available? May 27th, 2008, 13:00

The AMCAS PSOM AP service is currently unavailable. We are working on discovering what may have cause this issue.


Date: May 27, 2008, 08:30
What's affected? E-mail Services
Who's affected? All BSD Mail Exchange Users
When will it be available? May 27, 2008 09:00

E-mail connectivity is now functioning properly. Thank you for you patience.


Date: May 27, 2008, 08:23
What's affected? E-mail Services
Who's affected? All BSD Mail Exchange Users
When will it be available? May 27, 2008 09:00

A problem has been identified with connectivity to the bsd e-mail servers. Technicians are in the process of diagnosing the issue. We apologize for the inconvenience.


Date: May 16, 2008, 04:44
What's affected? Files.bsd.uchicago.edu File Shares
Who's affected? BSD File Share Users
When will it be available? May 16, 2008, 04:40

All network connectivity has been restored to the file server.


Date: May 16, 2008, 03:08
What's affected? Files.bsd.uchicago.edu File Shares
Who's affected? BSD File Share Users
When will it be available? May 16, 2008, 06:00

There is network connectivity issues with the files.bsd.uchicago.edu. Technicians are currently working to resolve this issue.


Date: May 05, 2008, 12:41
What's affected? Outgoing SMTP server
Who's affected? BSD Mail Users
When will it be available? May 05, 2008, 12:35

Outgoing.bsd.uchicago.edu should now be fully functioning.


Date: May 05, 2008, 10:41
What's affected? Outgoing SMTP server
Who's affected? BSD Mail Users
When will it be available? May 05, 2008, 12:30

Some users are experiencing issues sending e-mail over outgoing.bsd.uchicago.edu. Technicians are currently looking into the problem. We apologize for any inconvenience this may cause.


Date: April 21, 2008, 22:48
What's affected? Medicine print, file and database services
Who's affected? Department of Medicine
When will it be available? April 21, 2008, 22:30

Power was restored at approximately 10:30pm and all services have been verified tto be functional.


Date: April 21, 2008, 20:26
What's affected? Medicine print, file and database services
Who's affected? Department of medicine
When will it be available? 11:45pm

Com Ed expects to have power restored by 11:30 pm.


Date: April 21, 2008, 19:35
What's affected? Medicine, print, file and database services.
Who's affected? Department of Medicine
When will it be available? Unknown

There is a power outage in Billings hospital that is affecting one our server rooms. Com Ed is currently woring on the issue and updates will follow as they become available.


Date: April 17, 2008, 09:23
What's affected? med-ntfs01 file shares
Who's affected? Medicine file share users
When will it be available? April, 17 2008 09:20

The file share connectivity issues on med-ntfs01.bsd.uchicago.edu have been resolved. All shares are now available.


Date: April 17, 2008, 08:52
What's affected? med-ntfs01 file shares
Who's affected? Medicine file share users
When will it be available? April, 17 2008 09:15

File share connectivity issues have been discovered on med-ntfs01.bsd.uchicago.edu. This includes the Oacis share Technicians are currently working to resolve this issue.


Date: April 08, 2008, 15:20
What's affected? BSD Outside Mail
Who's affected? BSD Mail users
When will it be available? April 06, 2008, 13:00

Mail should now be fully functioning.


Date: April 08, 2008, 13:35
What's affected? BSD Outside Mail
Who's affected? BSD Mail users
When will it be available? April 06, 2008, 13:00

Incoming mail is being delayed due to a hardware problem on one of our filtering servers. All mail will still be delivered. Technicians are working on this issue as a high priority. Thank you for your patience.


Date: March 07, 2008, 08:10
What's affected? File Sharing on hygieia
Who's affected? Users with files on med-files, bsdtech and hygieia
When will it be available? March 7, 2008 08:08

The file share issue has been resolved. We apologize for the incovenience.


Date: March 07, 2008, 07:58
What's affected? File sharing on hygieia
Who's affected? Users with files on med-files, bsdtech and hygieia
When will it be available? March 7, 2008 08:30

We are looking into the file share issues and they should be resolved shortly. We apologize for the incovenience.


Date: March 03, 2008, 10:49
What's affected? AMCAS application Services, BSDFS2 oracle database
Who's affected? PSM users of AMCAS, BSDFS2 Users
When will it be available? March, 03, 2008, 11:00

All services have been restored. We apologize for the inconvenience.


Date: March 03, 2008, 10:24
What's affected? AMCAS application Services, BSDFS2 oracle database
Who's affected? PSM users of AMCAS, BSDFS2 Users
When will it be available? March, 03, 2008, 11:00

The power outage in the hospital over the weekend seemed to have cascaded issues onto these two servers. We are diligently looking at the issues and will have the services running shortly. Thank you for your patience.


Date: February 29, 2008, 19:45
What's affected? Power in O103
Who's affected? BSDIS
When will it be available? February 29, 2008, 19:25

The hospital building suffered a temporary power outage. The outage affected servers in 0103. ESG is checking all affected machines. We apologize for the inconvenience this outage may have caused.


Date: January 24, 2008, 16:43
What's affected? BSDIS Services
Who's affected? All users
When will it be available? January 25, 2008 0:01

Tonight, during the regularly scheduled downtime window of 10:00 pm to 12:00 am we will be patching the BSDIS Servers. You may experience brief service interruptions during this time. All BSDIS Services will be affected.


Date: January 22, 2008, 20:34
What's affected? Files.bsd.uchicago.edu File Shares
Who's affected? BSD File Share Users
When will it be available? January, 22, 2008, 18:00

File share issues have been resolved. We apologize for inconvenience.


Date: January 22, 2008, 19:09
What's affected? Files.bsd.uchicago.edu File Shares
Who's affected? BSD File Share Users
When will it be available? January, 22, 2008, 18:00

File share latency/connectivity has been discovered on files.bsd.uchicago.edu. Technicians are currently working to resolve this issue.


Date: January 18, 2008, 16:52
What's affected? NTFS01, NTFS05, MedDB
Who's affected? Medicine Users
When will it be available? January 18, 2007, 17:00

Network equipment issue was identified by NSIT, they are finishing up their work right now and should be done shortly.


Date: January 18, 2008, 15:07
What's affected? med-ntfs01 file shares
Who's affected? medicine
When will it be available? January 18, 2008, 15:00

NSIT networking is working to resolve this issue.


Date: January 18, 2008, 14:07
What's affected? med-ntfs01 file shares
Who's affected? medicine
When will it be available? January 18, 2008 15:00

This machine is not responding on the network. NSIT has been notified and confirmed a network issue. Technicians are being dispatched to assess this issue asap.


Date: January 16, 2008, 10:54
What's affected? Google Search Appliance
Who's affected? Web Search
When will it be available? January 16, 2008, 14:00

The Google Mini Appliance is currently experiencing technical issues that are still unknown. Technicians are currently diagnosing the problem.


Date: January 10, 2008, 14:41
What's affected? AMCAS
Who's affected? Amcas Uses
When will it be available? January 10, 2008 2:40pm

The server hosted AMCAS is now responing to network request. The machine/service is fully functional.


Date: January 10, 2008, 11:56
What's affected? AMCAS
Who's affected? Amcase users
When will it be available? January 11, 2008 8:00

There is network connectivity issues with the machine. We hope to have them resolve pary start of business on January 11, 2008


Date: January 10, 2008, 11:55
What's affected? Peds File Server
Who's affected? Pediatrics Department File users
When will it be available? January 10, 2008, 11:45

All network connectivity has been restored to the file server.


Date: January 10, 2008, 11:54
What's affected? PedTracker
Who's affected? Peds ER
When will it be available? January 10, 2008, 11:45

All network connectivity restored to the server. The website is fully functional.


Date: January 10, 2008, 10:35
What's affected? Peds-FS04 File Server
Who's affected? Department of Pediatrics File Server Users
When will it be available? January 10, 2008, 11:00

THe file server hosting files for the department is currently experience network connectivity issues. We are working to retore connectivity.


Date: January 10, 2008, 10:33
What's affected? Pedtracker Web App
Who's affected? Peds ER
When will it be available? January 10, 2008 11:00

The web server host the PedTracker site is currently unavailable we are working to restore network connection.


Date: December 11, 2007, 11:17
What's affected? PIP Database, Neonotes Database, Pediatrics main website
Who's affected? PIP DB Users, NeoNotes DB Users, Website viewers & editors
When will it be available? December 11, 2007 10:00 am

Peds-SQL03 has been return to operation. All databases and websites are up and full operational as of 9:45 am


Date: December 11, 2007, 09:12
What's affected? PIP Database, NeoNotes Database, Pediatric Websites
Who's affected? PIP Users, NeoNotes Users, Peds Website Viewers & Editors
When will it be available? December 11, 2007 10:00 AM

The database server (Peds-SQL03), that hold the dat within the PIP Database, NeoNotes Database, and Dynamic content for the pediatrics.uchicago.edu website is currently unavailable. All of these applications are also unavailable at the time. We are working to return the server to operation.


Date: December 03, 2007, 13:39
What's affected? File Sharing Services on Files
Who's affected? File Sharing and Other services
When will it be available? December 03, 2007, 1:35 PM

The hospital experienced a temporary power outage. During that time the following services were affected: File sharing to Files.bsd.uchicago.edu, Printing Services to ps2.bsd.uchicago.edu, Document Management System, AMCAS, and Pre-Production BSD Survey tools. These services were all brought back online. We apologize for the inconvenience this outage may have caused.


Date: December 03, 2007, 13:24
What's affected? File Sharing Services on Files
Who's affected? File Sharing
When will it be available? December 03, 2007, 1:18 PM

The file sharing services experienced some connectivity issues at about 1:00 PM today. We are currently investigating the problem.


Date: November 30, 2007, 10:13
What's affected? Medicine Web Applications
Who's affected? Users of Medicine Web Applications
When will it be available? November 30, 2007, 10:00

All services have been tested and confirmed to be functional. Should you experience any further issues, please contact the BSDIS Service Desk at 2-2056.


Date: November 30, 2007, 08:49
What's affected? Medicine Web Applications
Who's affected? Users of Medicine Web Applications
When will it be available? November 30, 2007, 09:30

Some Medicine Web Applications were not responding. All applications are now responding and we are still testing all applications to confirm proper functionality. If you are still experiencing issues please call the service desk at 2-2056 The applications that were affected are: Medicine Mail List Generator, Account Distribution Editor, Billing System, Blue, Custom Aliases Editor, Grants and Contracts, New Hire Request Form, Payroll Information, PDP Financial Reports, Internal Medicine Residency Candidate Evaluations, Med/Peds Residency Candidate Evaluations, Revenue Reports, RVU Reports, Timecards


Date: November 30, 2007, 08:37
What's affected? Medicine Web Applications
Who's affected? Users of Medicine Web Applications
When will it be available? November 30, 2007, 09:30

Some Medicine Web Applications were not responding. All applications should be working at this time. I you are still experiencing issues please call the service desk at 2-2056 The applications that were affected are: Medicine Mail List Generator Account Distribution Editor Billing System Blue Custom Aliases Editor Grants and Contracts New Hire Request Form Payroll Information PDP Financial Reports Internal Medicine Residency Candidate Evaluations Med/Peds Residency Candiddate Evaluation Revenue Reports RVU Reports Timecard


Date: November 29, 2007, 10:10
What's affected? Divisional File Services
Who's affected? BSD "Files" users
When will it be available? November 29, 2007, 10:00

You may be experiencing issues with files. If you are unable to access your shared drives on this server, please log off and log back in. This will resolve the issue for many. If you are still unable to access your files please call the service desk at 2-2056.


Date: November 27, 2007, 10:56
What's affected? netfiles.bsd.uchicago.edu Web Interface for Files
Who's affected? BSD File share users
When will it be available? November 26, 2007, 17:00

netfiles.bsd.uchicago.edu was successfully brought back online last night. If you experience any technical difficulty please call the helpdesk thank you for your patience.


Date: November 27, 2007, 10:53
What's affected? ARC & EPS
Who's affected? ARC & EPS Users
When will it be available? November 27, 2007, 10:50

ARC & EPS are now up and operational. An investigation is currently underway to further address the issue.


Date: November 27, 2007, 08:54
What's affected? ARC & EPS
Who's affected? ARC & EPS users
When will it be available? November 27, 2007 09:45

ARC & EPS are currently unavailable, we are working to return theses services to operation.


Date: November 26, 2007, 16:34
What's affected? netfiles.bsd.uchicago.edu Web Interface for Files
Who's affected? BSD File share users.
When will it be available? November 26, 2007, 17:00

netfiles.bsd.uchicago.edu is currently not available. Technicians are currently working to resolve this issue. We apologize for the inconvenience.


Date: November 26, 2007, 13:50
What's affected? Divisional File Server
Who's affected? Anyone using the file server called Files
When will it be available? November 26, 2007, 12:00

Connectivity issues with the divisional file server were resolved. Thank you for your patience.


Date: November 26, 2007, 11:52
What's affected? Divisional File Server
Who's affected? Anyone using the file server called Files
When will it be available? November 26, 2007,

Files the divisional file server is currently experiencing some application connectivity issues. Technicians are currently working to resolve this issue.


Date: November 19, 2007, 11:29
What's affected? Pediatrics File Sharing
Who's affected? Peds
When will it be available? November 19, 2007, 6:00-8:00 PM Maintenance

The Pediatrics file server called peds-fs04 has experienced an HD failure. We will be doing maintenance at 6:00PM tonight to replace the failing drives.


Date: November 16, 2007, 08:21
What's affected? Divisional File Services
Who's affected? A subset of BSD "Files" users
When will it be available? November 16, 2007, 9:00

We are continuing to experience issues with files. If you are unable to access your shared drives on this server, please log off and log back in. This will resolve the issue for many. If you are still unable to access your files please call the service desk at 2-2056.


Date: November 16, 2007, 07:41
What's affected? File sharing on the server known as "files"
Who's affected? A subset of BSD "files" users
When will it be available? November,16,2007,08:30

We are currently experiencing issues with the primary file server for BSD. Some users may experience trouble accessing their f and g drives. Technicians are currently working on the issue and updates will follow as they are available. Thank you for your patience.


Date: October 26, 2007, 01:09
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? October 26, 2007, 01:00

"Files" service has now been restored.


Date: October 26, 2007, 00:09
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? October 26, 2007, 01:30

Scheduled downtime of \\files will take a bit longer than planned. The server is expected to be back online around 1:30am. Thank you for your patience.


Date: October 18, 2007, 12:27
What's affected? Print Server Med-PC21
Who's affected? Users the use the server for a print queue
When will it be available? October 18, 2007 13:00

The Print server, Med-PC21 is currently down.


Date: October 11, 2007, 18:03
What's affected? Pritzker Document Management
Who's affected? PSM
When will it be available? October 11, 2007, 16:00

adm-pdmn2-p127 redundancy and other hardware related issues have been resolved. We will continue to monitor this system throughout the next few weeks to ensure its continued stability. We apologize for any inconvenience this outage has caused.


Date: October 11, 2007, 14:12
What's affected? Pritzker Document Management
Who's affected? PSM
When will it be available? October 11, 2007, 23:00

adm-pdmn2-p127 experienced a hardware redundancy failure. We are working to get the parts in and get redundancy operational once again. We apologize for the inconvenience.


Date: October 10, 2007, 16:21
What's affected? Pritzker Document Management
Who's affected? PSM
When will it be available? October 10, 2007, 23:00

The Adm-pdmn2-p127 server is currently down. We are investigating the cause of the failure. The current estimate for service restoration is unknown. We will continue to update as information becomes available.


Date: September 27, 2007, 12:39
What's affected? Document Management System
Who's affected? ORS
When will it be available? September 27, 2007 12:30

The document management service is once again available.


Date: September 27, 2007, 11:18
What's affected? Document Management System
Who's affected? ORS
When will it be available? September 27, 2007, 10:32

We have experienced a temporary service outage affecting BSD databases. The outage lasted 5 minutes; however, some services might still be affected. We apologize for any inconvenience this outage may have caused.


Date: September 26, 2007, 19:33
What's affected? VS02 Exchange Mail Cluster
Who's affected? All users of the above cluster
When will it be available? September 26, 2007 19:30

The mail service has been restored. All mail is now being delivered that was in queue.


Date: September 26, 2007, 19:09
What's affected? VS02 Email Server
Who's affected? Anyone on the VS02 cluster (will update)
When will it be available? September 26, 2007 21:00

The VS02 Exchange mail cluster is currently down. We are investigating the cause of the failure. The current list of users affected is being generated and will be posted as soon as this is known. The current estimate for service restoration is unknown as well. We will continue to update as information becomes available.


Date: September 26, 2007, 19:04
What's affected? BSD Email
Who's affected? Various email users accross all departments
When will it be available? September 26, 2007 20:00

We are currently expieriencing issues with one of the email servers and technicians are currently working to resolve the issue.


Date: September 26, 2007, 11:20
What's affected? Oacis, Progeny, and ACES
Who's affected? Users of the above services
When will it be available? September 26, 2007, 12:30

Server is unresponsive. Needs to be rebotted and re-evaluated. will update at 12:30


Date: September 11, 2007, 15:39
What's affected? BSD Email to UCH
Who's affected? BSD E-mail users
When will it be available? September 11, 2007, 16:00

Mail delivery from BSD to UCH is currently slow. We are working to resolve the issue


Date: September 08, 2007, 23:15
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? September 8, 2007, 23:12

"Files" service has now been restored.


Date: September 08, 2007, 23:01
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? September 8, 2007, 23:30

We will be performing system diagnostics on the machine known as "Files". The service interruption should not exceed 30 minutes.


Date: September 05, 2007, 14:55
What's affected? Exchange E-Mail
Who's affected? Peds and SRF E-mail users
When will it be available? September 09, 2007, 02:51

Pediatrics e-mail service has now been restored. All e-mail services are now functional. We are sorry for any inconvenience this outage has caused.


Date: September 05, 2007, 14:09
What's affected? Exchange E-Mail
Who's affected? Peds and SRF E-mail users
When will it be available? September 09, 2007, 03:00

SRF e-mail service has been restored. Peds e-mail service will be restored within the hour.


Date: September 05, 2007, 14:03
What's affected? Exchange E-Mail
Who's affected? A subset of PEDS and SRF e-mail users
When will it be available? September 05, 2007, 03:00

All e-mail is again funtional for all users except a subset of PEDS and SRF users. Service should be restored for these users within the hour.


Date: September 05, 2007, 11:49
What's affected? Exchange E-Mail
Who's affected? Limited E-Mail Users
When will it be available? September 5, 2007 01:00

Some users my be expericing a e-mail outage. We are aware of the problem and working to resolve it.


Date: September 05, 2007, 10:00
What's affected? Exchange E-mail
Who's affected? A subset of BSD users
When will it be available? Semptember 05, 2007, 10:00

The exchange server system is now properly functioning. Thank you for your patience.


Date: September 05, 2007, 09:52
What's affected? Exchange E-mail
Who's affected? A subset of BSD users
When will it be available? Semptember 05, 2007, 10:45

We are currently expierencing issues with one of the email servers. Technicians are currently working on the issue.


Date: August 20, 2007, 10:23
What's affected? Some Applications
Who's affected? All BSD Users
When will it be available? August 20, 2007, 11:00

We experienced a database availability issue earlier today. This issue was identified and corrected. Everything is properly functioning now.


Date: July 30, 2007, 10:54
What's affected? Exchange E-mail
Who's affected? Users on exchange server exchvs03 - adm-mailboxstore06
When will it be available? August 3, 2007

We will be performing preventative maintenance on the exchange server exchvs03 on Monday 7/30/07 thru Friday 8/3/07. We will be moving only about 200 users to a new mailbox store so most users will not see any downtime. Each user that is being moved could see up to 30 minutes of downtime.


Date: July 17, 2007, 17:07
What's affected? Document Management System
Who's affected? ORS
When will it be available? July 17, 2007, 16:00

The document management service is experiencing an internet protocol conflict with an offending workstation. Our security team is working with NSIT to shut off the offending network jack.


Date: July 17, 2007, 15:48
What's affected? Document Management System
Who's affected? ORS
When will it be available? July 17, 2007, 16:00

The document management service is currently unavailable. Technicians are on their way to assess the problem. More information as it becomes available.


Date: July 16, 2007, 15:29
What's affected? BSD Exchange E-mail
Who's affected? A subset of BSD e-mail users
When will it be available? July 16, 2007, 3:40

The exchange server system is now properly functioning. Thank you for your patience.


Date: July 16, 2007, 15:10
What's affected? BSD Exchange E-mail
Who's affected? A subset of BSD e-mail users
When will it be available? July 16, 2007, 3:40

The exchange server system is currently experiencing an issue with failover. We expect to have this problem resolved shortly. We apologize for any inconvenience this may have caused.


Date: July 13, 2007, 10:33
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? July 13, 2007, 9:30

The issues affecting the server known as Files have been resolved. All services should be restored. If you have difficulty connecting to Files, please reboot your machine and retry the connection. If issues persist, please contact the Service Desk at 2-2056.


Date: July 13, 2007, 08:18
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? July 13, 2007, 09:00

The divisional file share files.bsd.uchicago.edu is currently experiencing authentication issues with its authentication servers. Technicians are currently looking into the problem. We apologize for any inconvenience this may cause.


Date: July 05, 2007, 15:39
What's affected? Pediatrics websites
Who's affected? pediatrics and it's customers
When will it be available? July 05, 2007 3:34pm

Services have been restored. ESG analysts continue to investigate the issue for causality.


Date: July 05, 2007, 14:41
What's affected? Pediatrics websites
Who's affected? Pediatrics Staff and customers
When will it be available? Thursday July 05, 2007 4:30pm

Server peds-sql01 has stopped responding to network requests. The cause of this is unknown. ESG analysts have been dispatched to our downtown data center.


Date: June 28, 2007, 10:04
What's affected? med-ntfs01
Who's affected? medicine,neurology,uccrc, pediatrics
When will it be available? June 28 2007 9:35am

All services are restored.


Date: June 28, 2007, 09:24
What's affected? Med-ntfs01: Medicine OACIS; ACES; ERAS
Who's affected? Medicine, Neurology, UCCRC
When will it be available? June 28, 2007 10:30am

Currently Med-ntfs01 is not accepting new connections. ESG analysts have been dispatched.


Date: June 22, 2007, 11:55
What's affected? Divisional File Services
Who's affected? Anyone connecting to files.bsd.uchicago.edu file server
When will it be available? June 22, 2007, 12:00

The divisional file server was experiencing a heavy load volume of connectivity. Connections are now being offset to balance the load. We apologize for any inconvenience this issue may have caused.


Date: June 22, 2007, 10:37
What's affected? Divisional File Services
Who's affected? Anyone connecting to files.bsd.uchicago.edu file server
When will it be available? June 22, 2007, 12:00

The divisional file server is currently experiencing technical difficulties. Technicians are in the process of making an assessment of the problem. We apologize for any inconvenience this may have caused.


Date: June 15, 2007, 12:25
What's affected? Exchange Mailboxes
Who's affected? Exchange user on ADM-EXCHVS01 & ADM-EXCHVS03
When will it be available? June 15, 2007 13:00

Because of emergency work on the SAN users that have their exchange mailboxes on ADM-EXCHVS01 & ADM-EXCHVS03 may see some slowness and connection problems within outlook.


Date: June 15, 2007, 07:54
What's affected? Snow file services and applications
Who's affected? Health Studies and others in BSD
When will it be available? June 15, 2007 10:00 AM

There has been a critical hardware failure on Snow. The main data array has failed. Data is currently being restored to an alternate source. Users will be notified as to the new target for Health Studies data.


Date: May 31, 2007, 15:14
What's affected? Exchange e-mail
Who's affected? All e-mail servers
When will it be available? May 31, 2007, 04:00

You may notice some e-mail slowness for the next 45 minutes do to maintenance.


Date: May 31, 2007, 12:18
What's affected? OIT
Who's affected? OIT Users
When will it be available? May 31, 2007, 12:30

OIT services have been verified functional and are now once again available. We apologize for the inconvenience.


Date: May 31, 2007, 12:13
What's affected? OIT
Who's affected? OIT Users
When will it be available? May 31, 2007, 12:30

OIT server licensing servers experienced an unexpected error. The application has been restarted and we are waiting on verification of services.


Date: May 30, 2007, 16:12
What's affected? Backup Infrastructure
Who's affected? All BSD Users
When will it be available? May 31, 2007 16:00

The server that is responsible for backup and restores is currently down. During this time no backups and restores can be done. Estimated time or service restoration May 31, 2007 4:00 pm


Date: May 23, 2007, 12:41
What's affected? AD Exchange Mail
Who's affected? All AD Exchange Mail users
When will it be available? May 23, 2007, 12:00

Exchange issues have now been resolved. If you are experiencing any further technical difficulties with your outlook client, please contact the helpdesk at 2-2056. Thank you for your patience.


Date: May 23, 2007, 11:21
What's affected? AD Exchange Mail
Who's affected? All AD Exchange Mail users
When will it be available? May 23, 2007, 12:00

The AD Exchange mail system is experiencing some slowness. Technicians are in the process of diagnosing/fixing any issues.


Date: May 22, 2007, 11:54
What's affected? BSD Survey Tool
Who's affected? ALl BSD Survey Tool Users
When will it be available? May 22, 2007 12:00PM

bsdsurvey.bsd.uchicago.edu is now once again available. Thank you for your patience.


Date: May 22, 2007, 11:44
What's affected? scrs-srv01 >> EMR, Spectrasoft
Who's affected? Student Counseling
When will it be available? May 22, 2004, 2:00pm

Services are being restablished on the server clean.


Date: May 22, 2007, 10:02
What's affected? BSD Survey Tool
Who's affected? All BSD Survey tool users
When will it be available? May 22, 2007, 12:00 PM

Attempts to connect to bsdsurvey's available network management connection and rebooting the server has failed. A technician is being sent to visit this server.


Date: May 22, 2007, 09:19
What's affected? BSD Survey Tool
Who's affected? All BSD Survey tool users
When will it be available? May 22, 2007, 12:00 PM

bsdsurvey.bsd.uchicago.edu is currently experiencing a hardware issue. Technicians are in the process of looking into this issue.


Date: May 22, 2007, 08:36
What's affected? SCRS-SRV01: EMR, Spectrasoft
Who's affected? Student Counseling Resource Center
When will it be available? May 22, 2007 12:00PM

scrs-srv01 operating system is now up, stable and the service is in the process of being reestablished. Thank you for your patience.


Date: May 21, 2007, 18:41
What's affected? SCRS-SRV01: EMR, Spectrasoft
Who's affected? Student Counseling Resource Center
When will it be available? May 22, 2007 12:00pm

The Hard Drive on SCRS-SRV01 Is failing causing the server to spontaneously shut down every 4 hours. Currently technicians are diagnosing the problem; Imaging the existing drive; Installing replacemsnt hardware; Reinstalling the data. Temporary services have been setup on SCRS-SRV02. Limited scheduling ability is available.


Date: May 07, 2007, 10:35
What's affected? BSD Accruals
Who's affected? Users of the above service
When will it be available? May 7 2007 10:00

The accruals system is available again. Service was restored at 10:00


Date: May 07, 2007, 09:33
What's affected? BSD Accruals
Who's affected? Users of the above service
When will it be available? May 7 2007 10:30

The accruals system is currently down. Tech's are currently working to bring the system back up.


Date: May 02, 2007, 10:34
What's affected? Print services for BSD
Who's affected? BSD
When will it be available? May 02, 2007, 11:30

Print server PS3 is down. Technicians have been dispatched to the machine.


Date: April 19, 2007, 15:51
What's affected? file servicies on \\files
Who's affected? All BSD
When will it be available? April 19, 2007, 03:00pm

File services on \\files have been restored and are stable.


Date: April 19, 2007, 14:37
What's affected? \\Files >> file sharing
Who's affected? All BSD users
When will it be available? April 19, 2007, 3:30

The file server files has gone down. BSDIS technicians are aware and working on the service. Please check this site for updated information.


Date: April 14, 2007, 17:23
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? April 14, 2007 17:00

File sharing services have been up since 3:16 PM. We will continue to monitor this service for the issues that were experienced earlier in the day.


Date: April 14, 2007, 15:29
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? April 14, 2007 18:00

The files.bsd.uchicago.edu service continues to have the malfunction issue that was experienced earlier. We are currently looking into this issue and will continue to monitor this service. We apologize for the inconvenience.


Date: April 14, 2007, 13:45
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? April 14, 2007, 13:32

As of 12:55PM files.bsd.uchicago.edu the divisional file share experienced a system malfunction. As of 1:32PM services have now been restored.


Date: April 13, 2007, 13:18
What's affected? File and websharing on med-files
Who's affected? UCCRC Gastroenterology and assorted medicine users
When will it be available? April 13, 2007 12:45

Service has bee restored.


Date: April 13, 2007, 13:15
What's affected? Filesharing and Web sites on Med-files
Who's affected? UCCRC Gastroenterology
When will it be available? April 13 2007 12:30PM

Users are unable to mount fileshares. System is up and stable. ESG is investigating.


Date: April 13, 2007, 10:24
What's affected? Filesharing and Web sites on Med-files
Who's affected? UCCRC Gastroenterology
When will it be available? April 13 2007 12:30PM

Users are unable to mount fileshares. System is up and stable. ESG is investigating.


Date: April 13, 2007, 10:03
What's affected? PS3
Who's affected? Users trying to access features of PS3
When will it be available? April 13, 2007 09:45

PS3 services are once again available.


Date: April 13, 2007, 09:12
What's affected? PS3
Who's affected? Users trying to access features of PS3
When will it be available? April 13, 2007 10:30

PS3 is having service issues. While you are able to connect to it, you will be unable to use any of it's services. We are working to restore its features.


Date: April 11, 2007, 11:24
What's affected? Pediatrics web site
Who's affected? All
When will it be available? April 11, 2007 11:00

The server which holds pediatrics web sites experienced a network hardware failure. The server is once again available.


Date: April 11, 2007, 09:16
What's affected? Pediatrics Web Sites
Who's affected? Pedaitrics Web Site Users
When will it be available? April 11 2007, 10:00 AM

The Pediatrics Webserver is currently experiences network connectivity issue, which is making it unavailable. We are working to return service


Date: April 10, 2007, 12:20
What's affected? LDAP serves
Who's affected? LDAP file servers
When will it be available? April 10, 2007 11:57

LDAP authenticated files (i.e. snow.bsd) are fully functional.


Date: April 10, 2007, 10:45
What's affected? FlileShares
Who's affected? LDAP file Servers
When will it be available? April 10, 2007 11:00 AM

LDAP file servers are currently experiencing issue. Some servers such as snow.bsd, may be inaccessable.


Date: April 02, 2007, 10:34
What's affected? See Below
Who's affected? See Below
When will it be available? April 2, 2007, 12:00

Attention BSDIS customers: Enterprise services have been restored in Medicine and "BSD-Dean" areas, including: --Medicine fileshares (med-ntfs05/med-ntfs10 and med-ntfs02) --BSD-Dean print services (ps02 & ps03) --"Files" server* --Application servers (various) *We are still investigating a problem preventing some users from connecting to the "Files" server. Enterprise Services is troubleshooting the issue, and we will send out a notification when the issue is resolved. The remaining Medicine mailboxes were also migrated to the new divisional email system. As a result, calls to the Service Desk are currently extremely high at the moment, so we thank you for your patience. We apologize again for the tremendous inconvenience caused by these service failures, and thank you for your patience as we worked to restore services.


Date: March 30, 2007, 15:41
What's affected? Files (Harp) Fileserver
Who's affected? BSD Users who access 'files' fileserver
When will it be available? March 31, 2007 12:00

The Files fileserver (harp), will be unavailable for the remainder of the day. We are working to restore services as quickly as possible.


Date: March 30, 2007, 11:47
What's affected? Files fileserver
Who's affected? Anyone mounting shares from Files fileserver
When will it be available? March 30, 2007, 13:00

Some users are having issues mounting shares on the 'Files' fileserver. We are working to determine why this only affects certain users.


Date: March 30, 2007, 11:23
What's affected? Peds web service
Who's affected? Anyone trying to access pediatrics.uchicago.edu
When will it be available? March 30, 2007, 11:00

The pediatrics web server is once again available.


Date: March 30, 2007, 10:41
What's affected? Medfs10, Files, and Snow fileservers
Who's affected? Users of the above services
When will it be available? March 30, 2007, 09:00

The file servers are once again available for access. If you have any concearns, please contact the helpdesk.


Date: March 30, 2007, 09:01
What's affected? Peds web service
Who's affected? Users of the above service
When will it be available? March 30, 2007, 11:00

The peds web service is currently down. We are working to restore access.


Date: March 29, 2007, 12:42
What's affected? Med-ntfs05 (Medfs10) filesharing
Who's affected? All filesharing on above server
When will it be available? March 29, 2007, 13:50

MEDFS10 no has the same issues that Med-ntfs02 does in that BSDAD users can no longer authenticate to it. This is being worked on along with the med-ntfs02 and files fileservers.


Date: March 29, 2007, 10:27
What's affected? Files (Harp), Med-ntfs02, and snow fileservers
Who's affected? BSDAD users authenticating against the above servers
When will it be available? March 29, 2007, 12:00

The fileservers are not allowing BSDAD users to authenticate. We are currently working to resolve the issue.


Date: March 29, 2007, 09:25
What's affected? All BSD-DEAN services, Sharepoint, Snow fileserver, med-ntfs02 fileserver
Who's affected? Anyone accessing the above serivces
When will it be available? March 29, 2007, 04:00

Services have been restored. Files (harp) filesharing is still having issues authenticating to the BSDAD domain and we are continuing to work on it.


Date: March 28, 2007, 14:48
What's affected? Files (Harp) Fileserver
Who's affected? Users who access 'files' fileserver
When will it be available? No ETA

Harp (files) cannot be brought back up until the Domain Controllers for the BSD-DEAN domain are brought back up.


Date: March 28, 2007, 14:40
What's affected? Files (Harp) Fileserver
Who's affected? Users who access 'files' fileserver
When will it be available? March 28, 2007, 15:00

Restarting Harp's fileserving program did not fix the issue. Moving eta of restoration to 15:00. We will update the bulletin again when more information is available.


Date: March 28, 2007, 14:23
What's affected? Files (Harp) Fileserver
Who's affected? BSD Users who access 'files' fileserver
When will it be available? March 28, 2007, 14:45

Files filesharing service has crashed and requires a restart. The restart should take no longer then 20 minutes.


Date: March 28, 2007, 11:36
What's affected? All BSD-DEAN services, Sharepoint, Snow fileserver, med-ntfs02 fileserver
Who's affected? Anyone accessing the above serivces
When will it be available? Unknown, will continue to update

Services are still down, we are working with InfoSec and NSIT to restore services as quickly as possible.


Date: March 28, 2007, 09:52
What's affected? BSD-DEAN Domain
Who's affected? Any Users Accessing resources to BSD-DEAN Domain
When will it be available? March 28, 2007 11:00

The BSD-DEAN Domain is experiencing network issues. We are aware of the problem and are working to make the services available. Any user that us authenticating to the BSD-DEAN domain will not be able to authenticate for the time being.


Date: March 28, 2007, 09:51
What's affected? Filesharing, Authentication, Most BSD-Dean Services
Who's affected? BSD-DEAN Users, Users accessing BSD-DEAD resources
When will it be available? March 28, 2007, 12:00pm

The primary authentication / domain controllers for BSD-DEAN are currently down which is preventing various services from running as intended. This will affect all BSD-DEAN users as well as anyone accessing BSD-DEAN services. ETA is 2 hours for restoral of services.


Date: March 22, 2007, 11:43
What's affected? File Share
Who's affected? all file share users on file
When will it be available? March 22, 2007 11:30

The file server FILES is up and operational


Date: March 22, 2007, 10:47
What's affected? Files
Who's affected? All file share users
When will it be available? March 22, 2007 11:45

The File Server known as files is currently down. We are working to return the machine to full functionality ASAP.


Date: February 21, 2007, 17:57
What's affected? Med-ntfs02
Who's affected? Medicine Administration, UCCRC and Hi volume users, SCRS
When will it be available? February 21, 2007 08:30pm

Medicine File server med-ntfs02 went down unexpectedly during a hardware hot-swap operation. The server was restarted and most services are restored. The SCRS directory is being restored.


Date: February 05, 2007, 08:55
What's affected? Exchange E-mail, File Servers, Application, Web
Who's affected? BSD
When will it be available? February 3 2007 12:00 AM

Scheduled maintenace for Feb. 2, 2007 went as planned. All services have been restored.


Date: January 30, 2007, 18:36
What's affected? Medicine Email
Who's affected? User on Med-ntex04
When will it be available? January 29, 2007 6:35pm

Med-NTEX04 is up and functioning normally. All service restored


Date: January 30, 2007, 16:53
What's affected? Medicine Exchange E-mail
Who's affected? Medicine Users with mailbox on Med-ntex04
When will it be available? January 30, 2007 5:30 pm

Med-ntex04 is current down. We are working to restore service ASAP


Date: January 25, 2007, 11:50
What's affected? Pediatics Exchange and web services
Who's affected? All of Pediatrics
When will it be available? January 25, 2007, 11:15am

All services have been restored. Outage was due to a malfunctioning UPS. The unit has been decomissioned.


Date: January 25, 2007, 11:50
What's affected? Pediatics Exchange and web services
Who's affected? All of Pediatrics
When will it be available? January 25, 2007, 11:15am

All services have been restored. Outage was due to a malfunctioning UPS. The unit has been decomissioned.


Date: January 25, 2007, 10:30
What's affected? Pediatrics Exchange and Web services
Who's affected? All of Pediatrics
When will it be available? January 26, 2007, 01:00

The pedatrics server room is experiencing power problems. Servers are being shut down as needed to protect data. Users may experience an inability to access certain data.


Date: December 18, 2006, 16:20
What's affected? BSD Mail
Who's affected? All BSD
When will it be available? December 18, 2006, 08:00 PM

BSDIS user that forward their mail thru uchicago aliases (@uchicago.edu) are not getting mail. A new spam appliance is queueing mail up on the university side. This is an NSIT (uchicago) problem and they are working on it. For status check here or call 4-TECH (NSIT.


Date: December 09, 2006, 15:51
What's affected? Doc Mgmt; BSD Survey; Building Security;
Who's affected? Surgery; BSD
When will it be available? December 09, 2006, 06:00pm

Power has been lost in the 0103 closet. ESG Oncall is contacting UCH facilities, and checking all affected machines.


Date: December 02, 2006, 19:36
What's affected? mail.bsd.uchicago.edu, OWA
Who's affected? Exchange Users, OWA
When will it be available? December 2, 2006 9:00 am

This morning the Exchange Web interface (OWA, mail.bsd.uchicago.edu) has experience sporadic problems. These issues were resolved at approximately 9:30 am


Date: December 02, 2006, 18:31
What's affected? E-mail
Who's affected? BSD email recipients
When will it be available? Decmeber 2, 2006 8:00 pm

The BSD email system is current down. We are working to restore service as soon as possible.


Date: October 22, 2006, 22:41
What's affected? October 22, 2006 10:30
Who's affected? IMAP Outgoing mail
When will it be available? All IMAP mail users

Outgoing IMAP mail service is now functioning properly. The server was experiencing a high load memory issue. Please restart your mail client and try sending mail again. If you continue to experience issues please call the helpdesk at 4-2561.


Date: October 22, 2006, 21:23
What's affected? IMAP Outgoing mail
Who's affected? All IMAP mail users
When will it be available? October 22, 2006, 11:00

Some users are experiencing issues sending e-mail over IMAP. We apologize for the invconvenience, we are currently working to resolve this issue.


Date: October 19, 2006, 13:00
What's affected? All PEDS services
Who's affected? All users in Pediatrics or users that need to access Pediatrics resources
When will it be available? October 19, 2006, 1500

All Pediatrics services, save file sharing, have been restored. ESG is currently working on restoring access to file sharing.


Date: October 19, 2006, 11:24
What's affected? All PEDS services
Who's affected? All users in Pediatrics or users that need to access Pediatrics resources
When will it be available? October 19, 2006, 1230

Contsruction in or near the Pediatrics department caused today's power outage. Power is near full restoration.


Date: October 19, 2006, 10:44
What's affected? All PEDS services
Who's affected? All users in Pediatrics or users that need to access Pediatrics resources
When will it be available? October 19, 2006, 1400

The power is out in Pediatrics. ESG members are working with the facilities department to restore power.


Date: October 19, 2006, 09:53
What's affected? Med-ntfs01-Oacis
Who's affected? Medicine Users
When will it be available? October 19, 10:00

Med-ntfs01 is available, the Oacis share on the server is now available.


Date: October 19, 2006, 09:30
What's affected? Med-ntfs01
Who's affected? Medicine
When will it be available? October 19, 10:00

Med-ntfs01 is available, the Oacis share on the server is unavailable


Date: October 17, 2006, 09:53
What's affected? Pediatrics Outgoing Mail
Who's affected? Pediatrics E-mail Users
When will it be available? October 10, 2006 10:00

Pediatrics e-mail users are now able to send e-mail to recipients outside the pediatrics domain.


Date: October 17, 2006, 08:39
What's affected? Pediatrics Outgoing Mail
Who's affected? Pediatrics E-mail Users
When will it be available? October 10, 2006 10:00

Pediatrics e-mail users are not able to send e-mail to recipients outside the pediatrics domain. You can still receive outside e-mail and you can still send e-mail to other users with a pediatrics e-mail address.


Date: October 13, 2006, 09:18
What's affected? BSDAD Outlook Web Access
Who's affected? BSDAD E-mail Users
When will it be available? October 13, 2006 08:45

Outlook Web Access was unavailable for approximately 45 minutes. The issue has been resolved.


Date: October 12, 2006, 17:49
What's affected? IMAP mail
Who's affected? all BSDIS
When will it be available? Available now October 12, 2006, 5:50pm

IMAP mail and netmail was experiencing a problem from 4:30pm until 5:45pm. Engineers were dispatched. Service has been restored.


Date: October 06, 2006, 09:51
What's affected? IMAP Mai
Who's affected? IMAP Mail users
When will it be available? October 06, 2006, 9:45

The source of the problem was a corrupted database file on our server. After replacing the file we successfully verified connectivity. Some users are still experiencing problems and we are working on resolving the remaining issues.


Date: October 06, 2006, 09:24
What's affected? IMAP Mail
Who's affected? IMAP Mail users
When will it be available? October, 06, 2006 13:00

No progress has been made at this time. We are still diligently trying to find a solution.


Date: October 05, 2006, 11:43
What's affected? IMAP Mail
Who's affected? IMAP Mail users
When will it be available? October, 05, 2006, 15:00

Some users are experiencing difficulties receiving their IMAP mail. We are currently working to address these IMAP mail issues and apologize for the inconvenience. We will have an update in the next two hours.


Date: October 04, 2006, 12:28
What's affected? IMAP Incoming Mail
Who's affected? IMAP Incoming Mail
When will it be available? October 04, 2006, 17:00

We are currently experiencing a high load on the IMAP mail system. If you experiencing connectivity issues with your mail client, please use https://netmail.bsd.uchicago.edu to check your e-mail. We apologize for the inconvenience.


Date: September 29, 2006, 08:34
What's affected? Psychiatry File Sharing Services
Who's affected? Psychiatry Customers using Hoggle
When will it be available? September 29, 2006, 07:45

File sharing services have been restored on the server known as Hoggle as of 7:45am.


Date: September 29, 2006, 07:36
What's affected? Psychiatry File Services
Who's affected? Psychiatry Customers using Hoggle
When will it be available? September 29, 2006, 09:00

The machine known as Hoggle which provides file sharing services to the Department of Psychiatry is unavailable as of 5:00pm Thursday night. We are currently troubleshooting the issue and hope to have the situation resolved by 9:00am.


Date: September 22, 2006, 11:29
What's affected? Pediatrics Web Email
Who's affected? Pediatrics users
When will it be available? September 22, 2006, 11:30

We have restored service on email access for Pediatrics users via peds-webmail.bsd.uchicago.edu. We appologize for the interruption. Thank you


Date: September 22, 2006, 11:16
What's affected? Pediatrics Web Email
Who's affected? All Pediatrics Users
When will it be available? September 22, 2006, 13:30

The pediatrics Exchange mail system is experiencing problems with acess via peds-webmail.bsd.uchicago.edu. We hope to have service fully restored by 1:30pm Today, Friday the 22nd. Thank you for your patience and understanding.


Date: September 20, 2006, 10:11
What's affected? Printing via ps2 print server
Who's affected? BSD Users
When will it be available? September 20, 2006, 10:30

We rebooted the print server ps2 at 10:10 am to deal with problems that users reported printing to printers shared on it. Service is expected to be available by 10:30am.


Date: September 11, 2006, 17:19
What's affected? September 11, 2006
Who's affected? All BSD
When will it be available? September 11, 2006, 17:18

BSDIS fileserver \\files file sharing services have been restarted successfully.


Date: September 11, 2006, 17:11
What's affected? September 11, 2006
Who's affected? All BSD
When will it be available? September 11, 2006, 17:15

BSDIS fileserver \\files needs to have the file sharing services restarted in order to kill several hung processes and clear out some memory.


Date: September 08, 2006, 18:35
What's affected? BSD IMAP
Who's affected? BSD IMAP Mail system Users
When will it be available? September 08, 2006, 17:43

During the time frame of 4:10PM-5:30PM on September 8th any email that bounced will need to be resubmitted. We apologize for the inconvenience.


Date: September 08, 2006, 17:44
What's affected? BSD IMAP
Who's affected? BSD IMAP Mail system Users
When will it be available? September 08, 2006, 17:43

Mail is now being delivered. Service is now functioning normally.


Date: September 08, 2006, 16:30
What's affected? BSD IMAP
Who's affected? BSD IMAP Mail system Users
When will it be available? September 08, 2006, 17:22

We are experiencing mail delivery issues on the IMAP system. Specifically mail is being queued but not delivered. We are working to resolve the problem. Thank you for your patience.


Date: September 01, 2006, 15:56
What's affected? BSD incoming mail server
Who's affected? BSD email recipients
When will it be available? September 1, 2006, 13:30

The incoming mail server is back to a normal load and delivering incoming mail normally.


Date: September 01, 2006, 12:25
What's affected? BSD incoming mail server
Who's affected? BSD email recipients
When will it be available? September 1, 2006, 13:30

The incoming mail server is experiencing a high load and therefore users may notice a slight delay in incoming mail delivery. This situation should be resolved within the next hour.


Date: August 23, 2006, 09:49
What's affected? BSD IMAP
Who's affected? All BSD Users
When will it be available? August 22 2006 18:10

The emergency maintenance on August 22nd was completed without incident. All mail services are functional as of the completion of that maintenance.


Date: August 22, 2006, 17:39
What's affected? BSD IMAP MAIL
Who's affected? All BSD Users
When will it be available? August 22, 2006, 18:10

At 6 pm BSDIS will be performing emergency maintenance on the BSD IMAP mail system. The outage will effect users ability to access mailboxes, both through a client and via netmail. We expect full service restoration by 6:10 pm.


Date: August 22, 2006, 09:49
What's affected? BSD incoming mail server
Who's affected? BSD email receipients
When will it be available? August 22, 2006, 10:00 AM

The incoming mail server is back to a normal load and delivering incoming mail normally.


Date: August 22, 2006, 08:57
What's affected? BSD incoming mail server
Who's affected? BSD email receipients
When will it be available? August 22, 2006, 10:00 AM

The incoming mail server is experiencing a high load and therefore users may notice a slight delay in incoming mail delivery. This situation should be resolved within the next hour.


Date: August 18, 2006, 10:53
What's affected? BSD IMAP MAIL
Who's affected? BSD IMAP MAIL USER
When will it be available? August 18. 2006 10:50

BSD IMAP MAIL is currently experiencing problems. We are in the process of accessing the issue and restoring the service.


Date: August 17, 2006, 10:37
What's affected? Help Desk E-Mail Response
Who's affected? BSDIS Customers
When will it be available? August 17, 2006, 12:00

Attention BSIS Customers: The help@bsd.uchicago.edu e-mail is currently experiencing issues. If you have sent in an e-mail request to help@bsd.uchicago.edu after 10:00 am Tuesday please call 2-2056 to verify submission of your ticket request. The help@bsd.uchicago.edu mailbox will be unable to receive messages from 11:00 am to 12:00 pm today as we work to resolve the issue. Updates will be posted here to reflect any changes. Thank you.


Date: August 16, 2006, 14:42
What's affected? BSD IMAP
Who's affected? All BSD Users
When will it be available? August 16 2006 17:00

We began experiencing a large influx of mail. The influx is causing a Denial of Service for indbound mail. We are working with BSD InfoSec and NSIT to determine the best course of action.


Date: August 16, 2006, 09:42
What's affected? BSD IMAP
Who's affected? All users with access to Shared mailboxes
When will it be available? August 16 2006 12:00

We are still experiencing problems with a mail server. We are working on the problem and expect a solution by noon. Inbound email for these users is being effected. A ripple effect is being felt by users on the entire BSD IMAP mail system.


Date: August 15, 2006, 15:31
What's affected? BSD IMAP mailboxes
Who's affected? All users with access to Shared mailboxes
When will it be available? August 15, 2006 21:00

At 5pm today the mailbox server housing some BSD users and all Shared mailboxes will be taken down for emergency maintenance. This will affect your ability to utilize e-mail. We expect this outage to take approximately 4 hours. No e-mail will be lost during this outage. Updates will be available on http://help.bsd.uchicago.edu. Thank you for your patience as we work to resolve this issue.


Date: August 15, 2006, 14:11
What's affected? BSD IMAP mailboxes
Who's affected? All users with access to Shared mailboxes
When will it be available? August 15, 2006 16:00

We have isolated the problem and are attempting to fix the issue. We expect service to be fully restored to the affected users by 4pm, Today August 15th.


Date: August 15, 2006, 11:53
What's affected? BSD IMAP mailboxes
Who's affected? All users with access to Shared mailboxes
When will it be available? August 15, 2006 14:00

We are experiencing problems with one of the mailbox servers on the BSD Imap mail system. We are working on service restoration as quickly as possible, but at this time have no firm ETA. We will continue to update this page as information becomes available.


Date: August 11, 2006, 09:05
What's affected? Oacis link to Stentor
Who's affected? Users of the Stentor system
When will it be available? August 12, 2006 12:00

ATTENTION Oacis / Stentor Users: The Oacis link to Stentor is not working. Please access Stentor via ISite Enterprise. We apologize for any inconvenience. Images may be viewed at the following address: http://165.68.76.25/default.asp Please page the PACS support on-call at pager number 7745 for any questions.


Date: August 11, 2006, 09:05
What's affected? Psychiatry E-Mail Services
Who's affected? Department of Psychiatry
When will it be available? August 10, 2006, 13:00

Space has been made available on the server known as Yoda. We thank you for your cooperation in this matter. Services have been restored.


Date: August 10, 2006, 11:13
What's affected? Psychiatry E-Mail Services
Who's affected? Department of Psychiatry
When will it be available? August 10, 2006, 13:00

The e-mail server known as yoda is currently full. This prevents the flow of e-mail to Psychiatry users. We are asking that users of Psychiatry e-mail make sure that the "keep e-mail on server" box is NOT checked in their e-mail clients, and that they download whatever mail they may have stored on yoda immediately.


Date: July 25, 2006, 09:08
What's affected? BSD Mail Service
Who's affected? BSD Mail Users
When will it be available? July 25, 2006, 09:30

Mail issues have been resolved. Thank you for your patience.


Date: July 25, 2006, 08:19
What's affected? BSD Mail Service
Who's affected? BSD Mail Users
When will it be available? July 25, 2006, 09:30

We are currently experiencing mail issues and are in the process of troubleshooting the problem.


Date: July 21, 2006, 10:00
What's affected? Meeting Maker
Who's affected? BSD Meeting Maker users
When will it be available? July 21, 2006, 9:59

The Meeting Maker service has been restarted and has resolved the latency in meeting requests and updates. Please make sure to close your current Meeting Maker client and reconnect. We apologize for the inconvenience this short outage may have caused, and thank you for your patience.


Date: July 21, 2006, 09:48
What's affected? Meeting Maker
Who's affected? BSD Meeting Maker users
When will it be available? July 21, 2006, 10:00

We are experiencing latency in meeting requests and updates from the Meeting Maker server. We have determined that the Meeting Maker service needs to be restarted in order to remedy the latency in meeting requests and updates. Restarting the Meeting Maker service will disrupt the current Meeting Maker connections and will require closing out of the Meeting Maker client and reconnecting. We apologize for the inconvenience this short outage may cause.


Date: July 20, 2006, 11:47
What's affected? Sybase database services
Who's affected? ARC, EPS and GradTrak users
When will it be available? July 20, 2006, 11:45

The sysbase server (omphalus) is now available . All sybase applications such as ARC, EPS and GradTrak are now available.


Date: July 20, 2006, 11:18
What's affected? Sybase database services
Who's affected? ARC, EPS and GradTrak.
When will it be available? July 20, 2006, 12:00

The sysbase server (omphalus) is down due power disruption. This affects applications such as ARC, EPS and GradTrak. We are working on restoring services as soon as possible. We expect to have services restored by 12:00PM.


Date: July 14, 2006, 10:42
What's affected? Sybase database services
Who's affected? All users
When will it be available? July 14, 2006 10:10

Service has been restored to the database server omphalus. This affects applications such as ARC, EPS and GradTrak. Service was restored at 10:06 am.


Date: July 14, 2006, 09:35
What's affected? Sybase database services
Who's affected? ARC
When will it be available? July 14, 2006 12:00

We have been notified of problems with the sybase database server omphalus. This affects applications such as ARC. We will update this page as we know more about the cause and time for service restoration.


Date: July 10, 2006, 18:23
What's affected? BSD Oracle Database
Who's affected? All BSD Users
When will it be available? July 10, 2006, 1821

All parts have been replaced and Oracle has been restarted.


Date: July 10, 2006, 16:30
What's affected? BSD Oracle Database
Who's affected? All BSD Users
When will it be available? July 10, 2006, 18:00

We received the replacement parts and are currently working on replacing the failed components. Unfortunately this will take a bit longer than expected. We will post updates as we make progess on this issue.


Date: July 10, 2006, 13:37
What's affected? BSD Oracle Database
Who's affected? All BSD Users
When will it be available? July 10, 2006, 16:30

The Database server servicing applications such as the perseus survey tool and the accruals application has suffered a hardware failure. Vendor contract support has been notified. The replacement parts have been shipped to UofC and will arrive within the next two hours.


Date: July 10, 2006, 11:46
What's affected? BSD Oracle Database
Who's affected? All BSD Users
When will it be available? July 10, 2006, 1400

The Database server servicing applications such as the perseus survey tool and the accruals application has suffered a hardware failure. Vendor contract support has been notified.


Date: July 10, 2006, 10:51
What's affected? BSD Oracle Database
Who's affected? All BSD Users
When will it be available? July 10, 2006 13:00

The Database server servicing applications such as the perseus survey tool and the accruals application is experiencing problems. The machine is slow in responding and may be causing application errors. Updates to this page will follow as we have more information.


Date: July 06, 2006, 08:01
What's affected? Pediatrics web sites and web applications
Who's affected? Department of Pediatrics
When will it be available? July 06, 2006, 08:00

The Pediatrics web server has been rebuilt and all web sites and applications are available for use. Please contact the BSDIS Help Desk (2-2056) if a specific web site or application is not functioning properly.


Date: July 05, 2006, 10:08
What's affected? Pediatrics web sites and applications
Who's affected? Department of Pediatrics
When will it be available? July 6, 2006, 08:00

The Pediatrics web server has suffered an unrecoverable operating system failure. We are now rebuilding the server and will recover web site data from last weekend's backup.


Date: July 05, 2006, 08:44
What's affected? Pediatrics web sites and web applications
Who's affected? Department of Pediatrics
When will it be available? July 5, 2006, 10:00

Pediatrics web sites and web-based applications are currently unavailable due to a problem with the web server's operating system. We are currently working to resolve this issue.


Date: June 30, 2006, 11:03
What's affected? http://pedtracker.uchicago.edu
Who's affected? Department of Pediatrics
When will it be available? June 30, 2006, 11:00

http://pedtracker.uchicago.edu is now available. We have resolved a conflict between the database and the antivirus software and will continue to monitor activity to verify that there are no recurrences.


Date: June 30, 2006, 10:18
What's affected? http://pedtracker.uchicago.edu
Who's affected? Department of Pediatrics
When will it be available? June 30, 2006, 11:00

The Peds Tracker website is currently unavailable due to instability in the operating system. We are currently troubleshooting the issue.


Date: June 23, 2006, 11:24
What's affected? Psychiatry Meeting Maker and Psychiatry E-mail
Who's affected? Psychiatry
When will it be available? June, 23, 2006, 11:35

Meeting Maker on yoda is experiencing latency issues. We will be rebooting the server to clear up any memory issues and load issues.


Date: June 22, 2006, 15:45
What's affected? Medicine and Psychiatry E-mail
Who's affected? Medicine and Psychiatry E-mail Users
When will it be available? June 22, 2006, 15:30

E-mail queue maintenance is done. E-mail is now being delivered in a more timely manner. Thank you for your patience.


Date: June 22, 2006, 15:16
What's affected? Medicine and Psychiatry E-mail
Who's affected? Medicine and Psychiatry E-mail Users
When will it be available? June 22, 2006, 15:25

Minor maintenance will be done on leeches in order to help speed delivery of e-mail. Mail will be unavaiable for < 5 minutes while queues are being cleared.


Date: June 21, 2006, 17:38
What's affected? Medicine and Psychiatry E-mail
Who's affected? Medicine and Psychiatry E-mail Users
When will it be available? June 21, 2006, 18:30

Incoming E-mail is now being delivered. Some latency is still expected as the queue is being cleared. We expect this latency to be resolved by 18:30. Thank you for your patience.


Date: June 21, 2006, 16:38
What's affected? Medicine and Psychiatry E-mail
Who's affected? Medicine and Psychiatry E-mail
When will it be available? June 21, 2006, 17:00

Incoming E-mail server is experiencing delays in delivering outside sources. We are are working on a resolution to this issue.


Date: June 21, 2006, 09:00
What's affected? Syabase
Who's affected? ARC, EPS, IACUC, UID and Business Objects users.
When will it be available? June 21, 2006, 09:40

The server known as Sybase requires an emergency restart. The restart will occur at 9:10am this morning and will affect users of the following systems: ARC EPS IACUC UID This may also affect users of Business Objects who connect to BSD resources. The estimated time for service restoration is 9:40am. We apologize for any inconvenience this may cause and hope to have the issue resolved quickly.


Date: June 19, 2006, 11:51
What's affected? Outgoing Mail
Who's affected? BSD Mail Users
When will it be available? June 19, 2006, 11:30

We were experiencing heavy load and outgoing mail service issues. At this time these issues have been resolved. Further investigation on this issue is underway. Thank you for your patience and understanding.


Date: June 16, 2006, 12:21
What's affected? Cardiff OIT
Who's affected? OME and ORS users of Cardiff and Teleform
When will it be available? June 16, 2006 12:45

The server cardiff will be rebooted at 12:30pm to clear up issues we are experiencing. Services on machine rayon and amaya expected to be restored by 12:45pm.


Date: June 15, 2006, 14:29
What's affected? Outgoing Email
Who's affected? All BSD-Dean users
When will it be available? June 15, 2006 2:20 PM

Outgoing mail services have been restored by ESG technicians. The mail system is 100% functional at this time.


Date: June 15, 2006, 13:45
What's affected? Outgoing mail
Who's affected? all BSD mail users
When will it be available? June 15 2006 2:30 PM

Outgoing mail is currently not flowing. Techicians are currently working on the problem.


Date: June 14, 2006, 11:18
What's affected? Medicine Application Services
Who's affected? Medcine Users
When will it be available? June 15, 2006, 08:30

The medicine main Web Applicaiton Server med-www02 has been taken offline due to a security incident, all Department of Medicine Applications are down. BSD IS has been notified. There has been no identified compromise of data. We anticipate most applications to be back online by the morning of Thursday June 15th. Thank you


Date: June 14, 2006, 10:23
What's affected? Pediatrics Exchange
Who's affected? Department of Pediatrics
When will it be available? June 14, 2006, 10:20

Pediatrics Exchange email is now available. The service outage was due to a disk space issue and has been addressed.


Date: June 14, 2006, 09:54
What's affected? Pediatrics Exchange
Who's affected? Department of Pediatrics
When will it be available? June 14, 2006, 14:00

Pediatrics users are experciencing email connectivity issues to Pediatrics Exchange servers. We are currently trying to resolve this issues but have no current ETA for when this issue will be resolved. We will be updating this bulletin as we have more information.


Date: June 13, 2006, 17:04
What's affected? Medicine Application Services
Who's affected? Medcine Users
When will it be available? June 14, 2006, 09:00

We are currently investigating problems with the Application server med-www02. We expect to have services restored as of 9am on Wednesday June 14th. Services affected are All web based applications, including : Departmental Intranet Mail List Generator Account Distribution Editor Billing System, Custom Alias Editor New Hire Request System Medicine Web Support Request System Laboratory Requisitions Payroll System Revenue Reports PDP Financial Reports RVU reports Timecard System Thank you for your patience and understanding.


Date: June 13, 2006, 13:44
What's affected? Medicine Application Services
Who's affected? User of Medicine applications
When will it be available? June 13, 2006, 17:00

The server med-www02 is experienceing intermittent problems. All web based applications in the department of medicine are affected by this outage, including : Departmental Intranet Mail List Generator Account Distribution Editor Billing System, Custom Alias Editor New Hire Request System Medicine Web Support Request System Laboratory Requisitions Payroll System Revenue Reports PDP Financial Reports RVU reports Timecard System Thank you for your patience and understanding.


Date: June 12, 2006, 08:50
What's affected? Psychiatry SQL services
Who's affected? Psychiatry users
When will it be available? June 12, 2006, 08:45

The SQL server psy-gonzo was powered off over the weekend due to power work occuring in the Hospital. The machine was powered back on, and services restored, as planned, as of 8:45 Monday June 12th.


Date: June 12, 2006, 08:14
What's affected? Psychiatry SQL services
Who's affected? Psychiatry users
When will it be available? June 12, 2006, 10:00

The SQL server psy-gonzo is offline. We are investigating and attempting to restore services as quickly as possible.


Date: June 09, 2006, 07:31
What's affected? Pediatrics Exchange
Who's affected? Department of Pediatrics
When will it be available? June 9, 2006, 07:30

The Pediatrics Exchange service is now available.


Date: June 09, 2006, 07:24
What's affected? Pediatrics Exchange
Who's affected? Department of Pediatrics
When will it be available? June 9, 2006, 08:00

The Pediatrics Exchange system is currently down due to errors in the log mechanism. BSDIS is currently working to resolve the issue.


Date: June 08, 2006, 09:22
What's affected? UCH Intranet
Who's affected? BSD and UCH customers
When will it be available? Unknown

We received a report from UCH IS that the UCH Intranet web site is currently unavailable. The paging directory is available at this URL:

http://xtend.uchospitals. edu

We will update this bulletin as we receive information from UCH IS.


Date: June 01, 2006, 17:43
What's affected? Psychiatry Web services
Who's affected? All users
When will it be available? June 01, 2006, 17:30

Services have been restored for the Psychiatry web server.


Date: June 01, 2006, 12:18
What's affected? Psychiatry Web services
Who's affected? All users
When will it be available? June 01, 2006, 17:00

The server grover, which services websites for the department of Psychiatry is experiencing an unplanned outage. BSDIS is working with BSD InfoSec to try to assess the cause and come to a comprehensive solution. We expect to be able to bring the services back online by 5pm today, June 1st.


Date: June 01, 2006, 09:41
What's affected? Psychiatry Web Sites
Who's affected? Department of Psychiatry
When will it be available? June 1, 2006, 9:39

Access to the Department of Psychiatry web server has been restored.


Date: June 01, 2006, 08:14
What's affected? Esirus and Labtrak
Who's affected? BSD Users
When will it be available? June 1, 2006, 10:00

The emergency maintenance on the server called Nemean has been completed. The following services and applications are now available: Esirius and Labtrak


Date: June 01, 2006, 08:09
What's affected? Psychiatry Web Sites
Who's affected? Department of Psychiatry
When will it be available? June 1, 2006, 10:00

The Department of Psychiatry web server is experiencing software- and memory-related issues, causing lack of availability for department and lab web sites. BSDIS is currently working to resolve these issues.


Date: May 31, 2006, 16:18
What's affected? Esirus and Labtrak
Who's affected? BSD Users
When will it be available? June 1, 2006, 10:00

ESG is currently conducting emergency maintenance on the server called Nemean. The following services and applications are affected: Esirius and Labtrak


Date: May 31, 2006, 15:59
What's affected? Psychiatry Web Sites
Who's affected? Department of Psychiatry
When will it be available? May 31, 2006, 18:00

The Department of Psychiatry web server is experiencing software- and memory-related issues, causing lack of availability for department and lab web sites. BSDIS is currently working to resolve these issues.


Date: May 31, 2006, 11:56
What's affected? Meeting Maker
Who's affected? BSD (all users of meetingmaker)
When will it be available? May 31, 2006, 11:55 AM

Access to the Meeting Maker service has been restored. Users can access their calendars from the web client (https://kalendar.bsd.uchicago.edu) or the host client.


Date: May 31, 2006, 11:51
What's affected? Meeting Maker
Who's affected? BSD (all users of meetingmaker)
When will it be available? May 31, 2006

The Meeting Maker server suffered an unscheduled power outage. The server has powered back on and Meeting Maker should be available shortly.


Date: May 24, 2006, 14:37
What's affected? BSDIS File and print
Who's affected? All BSDIS
When will it be available? May 24, 2006, 02:35

Services have been restored to BSDsurvey, accrurals, and Print from ps3.


Date: May 24, 2006, 14:32
What's affected? Database & Print
Who's affected? All BSD users
When will it be available? May 24, 2006, 03:25pm

Services affected are: BSD Survey Accurals Print services for certain users.


Date: May 24, 2006, 13:35
What's affected? Database & Print
Who's affected? All BSD users
When will it be available? May 24, 2006, 03:25pm

Services affected are: BSD Survey Accurals Print services for certain users.


Date: May 24, 2006, 13:34
What's affected? Database & Print
Who's affected? All BSD users
When will it be available? May 24, 2006, 03:25pm

Services affected are: BSD Survey Accurals Print services for certain users.


Date: May 24, 2006, 13:25
What's affected? General Services
Who's affected? BSDIS users
When will it be available? May 24, 2006 03:25 pm

Several servers have gone down in the medical center. Power issues are the suspected cause. ESG engineers have been dispatched to the location. Please watch this space for updates.


Date: May 24, 2006, 08:56
What's affected? BSD services as seen from the Hospital network
Who's affected? All users using machines on the Hospital network
When will it be available? May 23, 2006, 18:00

The problem was caused by a faulty route to 165.68.0.0 (hospital network). The best route to 165.68.0.0 on one of the NSIT border routers was over Internet 2. Any traffic that passed through that router destined for 165.68.0.0 would try to go out to Internet2 and then to the hospital network. NSIT has changed the router to not accept routes to 165.68.0.0 from Internet2. As of 6pm on May 23rd traffic from subnet 128.135.75.0/24 to 165.68.0.0/16 appears to route properly.


Date: May 23, 2006, 14:56
What's affected? BSD services as seen from the Hospital network
Who's affected? All users using machines on the Hospital network
When will it be available? May 23, 2006, 17:00

Around 2pm we discovered that users on the 165.68.X.X network were unable to connect to any services on the 128.135.209 or 128.135.75 networks. Both NSIT and UCHIS network services know of the issue and are working to resolve it. Services impacted include but are not limited to MeetingMaker calendaring, BSDIS IMAP email, help.bsd.uchicago.edu informational website.


Date: May 22, 2006, 09:08
What's affected? All Pediatrics Databases
Who's affected? All Pediatrics Customers
When will it be available? May 22, 2006, 09:00

All Pediatrics databases are now available after resolving a network connectivity issue.


Date: May 22, 2006, 08:33
What's affected? All Pediatrics Databases
Who's affected? Pediatrics Database Users
When will it be available? May 22, 2006, 09:00

Peds-sql03 database server is unresponsive. We are looking into the issue.


Date: May 18, 2006, 16:44
What's affected? Pediatrics File Shares
Who's affected? Pediatrics users
When will it be available? May 18, 2006, 22:00

Due to security compromise, NSIT took the file server peds-fs02 offline. We are working with BSD InfoSec to determine the best course of action for service restoration.


Date: May 18, 2006, 16:22
What's affected? Pediatrics Exchange Email
Who's affected? Pediatrics Email users
When will it be available? May 18, 2006, 18:00

At 4:06pm, both pediatrics exchange servers became disconnected from the network. We are working as quickly as possible to restore service.


Date: May 18, 2006, 08:56
What's affected? Domain logon
Who's affected? BSD-Dean domain computers and users
When will it be available? May 17, 2006, 17:30

Due to the power issues in AMBH today, we had to reboot the domain controllers for the BSD-DEAN domain today at 5:15pm. Services were restored by 5:30pm.


Date: May 12, 2006, 10:55
What's affected? Pediatrics Exchange Email
Who's affected? Pediatrics Email users
When will it be available? May 12, 2006, 11:30am

Pediatrics mailbox server peds-es01 is experiencing problems and is being rebooted. This affects mail access and webmail, but does not affect mail flowing in. No mail will be lost or rejected during the service interruption.


Date: May 11, 2006, 16:28
What's affected? UCH-Network
Who's affected? All BSD Email Users
When will it be available? May 11, 2006 04:26

BSD email users that are trying to send messages to uchospital.edu email addresses are no londer experiencing mail delivery delays.


Date: May 11, 2006, 16:01
What's affected? UCH-Network
Who's affected? All BSD Email Users
When will it be available? May 11, 2006 05:00

BSD email users that are trying to send messages to uchospital.edu email address are experiencing mail delivery delays.


Date: May 10, 2006, 13:47
What's affected? Incoming Email
Who's affected? BSD Email users
When will it be available? May 10, 2006, 13:45

The incoming email service was unavailable between 13:40 and 13:45 today due to service overload on the server. Services are again available and no email was lost during this outage.


Date: May 10, 2006, 07:50
What's affected? BSDAD Outlook Web Access and SMTP
Who's affected? BSDAD SMTP users and OBG and Surgery OWA users
When will it be available? May 10, 2006, 07:45

BSDAD Outlook Web Access is now available for all Surgery and OBG users . SMTP is no longer experiencing latency for any users. Services were resored on Tuesday May 10, 2006 at 7:45AM


Date: May 09, 2006, 22:07
What's affected? BSDAD Outlook Web Access and SMTP
Who's affected? A small percentage of Surgery and OBG OWA users
When will it be available? May 10, 2006, 08:00

BSDAD Outlook Web Access is unavailable for a small percentage of users in Surgery and OBG. SMTP mail delivery is experiencing latency for users receiving email to @bsdad.uchicago.edu. We expect to resolve these email issues by May 10, 2006, 08:00AM.


Date: May 09, 2006, 20:43
What's affected? BSDAD Outlook Web Access, STMP, IMAP
Who's affected? BSDAD Outlook Web Access, STMP, IMAP users
When will it be available? May 10, 2006, 00:00

BSDAD Outlook Web Access, STMP, and IMAP are unavailable due a exchange server failure. We are currently working on this issue to restore services ASAP.


Date: May 08, 2006, 18:38
What's affected? Ped-SQL services
Who's affected? all Peds users, All website access
When will it be available? May 08, 2006, 19:00

The department's production Microsoft SQL service has been restored; the affected databases should be available for use. We are currently verifying the database connectivity for web-based applications, including the department website.

Customers that directly connect to the SQL server may be unable to access data due to security-related issues. We will be contacting database owners for specific applications (such as PIP and NeoDictate) tomorrow morning to verify connectivity.

Please contact the Help Desk (2-2056, help@bsd.uchicago.edu) if you are experiencing issues relating to one of the applications or databases listed below so that we can restore your service as quickly as possible. Please check http://help.bsd.uchicago.edu for further information regarding the outage.


Date: May 08, 2006, 11:20
What's affected? Ped-SQL services
Who's affected? all Peds users, All website access
When will it be available? May 08, 2006, 02:00pm

Database server peds-sql03 is down. BSDIS engineers have been dispatched and are currently working on the problem. Please return to this site for updates.


Date: May 06, 2006, 10:57
What's affected? Pediatrics Exchange Email
Who's affected? Pediatrics Email users
When will it be available? April 06, 2006, 10:00

At approximately 8:30 am on Saturday May 6th, the Pediatrics Exchange service stopped working. The cause was determined and a temporary solution was implemented and service restored at 10:00am.


Date: May 05, 2006, 11:56
What's affected? File sharing (med-ntfs02)
Who's affected? Medicine administrators, SCRS, users of CNI dictation
When will it be available? May 12, 2006, 08:00

The Department of Medicine server med-ntfs02 has reached its storage capacity. This issue will affect section administrators and anyone using the CNI dictation application. BSDIS is currently working on a solution to the storage capacity issue. In the meantime, we do ask that you review any data folders that may reside on Med-ntfs02 and remove any redundant or obsolete files.

We apologize for any inconvenience this may cause and thank you for your cooperation in this matter.


Date: May 04, 2006, 12:06
What's affected? Meeting Maker
Who's affected? BSD Meeting Maker users
When will it be available? May 04, 2006, 12:00

We have successfully repaired the Meeting Maker database. Services are now available.


Date: May 04, 2006, 07:57
What's affected? Meeting Maker
Who's affected? BSD Meeting Maker users
When will it be available? May 04, 2006, 12:00

We are currently still checking and repairing the Meeting Maker database. Many errors have been identified and repaired.


Date: May 03, 2006, 19:22
What's affected? Meeting Maker
Who's affected? BSD Meeting Maker users
When will it be available? May 4, 2006, 08:00

We have deployed the new server hardware and have move the Meeting Maker data to that server. Unfortunately, this has not resolved our current issue of customers not immediately receiving new meeting invitations. We are currently checking and repairing the Meeting Maker database. We expect this task to take all night to complete.


Date: May 02, 2006, 22:11
What's affected? Pediatrics email
Who's affected? Pediatrics
When will it be available? May 2, 2006, 22:00

The Pediatrics Exchange server ran out of disk space for its logs, which resulted in service unavailability from just before 6:00pm until 10:00pm. Services are again available; BSDIS is currently working on a longer-term solution to prevent recurrences.


Date: May 02, 2006, 17:21
What's affected? Meeting Maker
Who's affected? BSD Meeting Maker users
When will it be available? May 8, 08:00

We are experiencing latency in meeting requests and updates from the Meeting Maker server. We have determined that this is primarily due to the lack of processing and memory capacity on the Meeting Maker server.

We are currently readying a replacement server for a service migration this coming weekend. We will announce a planned outage once we have pinpointed the amount of service downtime required to migrate the service.


Date: May 02, 2006, 12:44
What's affected? BSD outgoing email
Who's affected? BSD Email users (@bsd.uchicago.edu)
When will it be available? May 2, 2006, 12:30

BSD outgoing email services have been restored and are now available.


Date: May 02, 2006, 12:14
What's affected? Pediatics Email
Who's affected? All Peds Users (@ peds.bsd.uchicago.edu)
When will it be available? May 02, 2006, 12:13pm

Mail Services are restored.


Date: May 02, 2006, 11:59
What's affected? Pediatrics Email
Who's affected? All Peds email users. (@peds.bsd.uchicago.edu)
When will it be available? May 02, 2006, 2:00pm

Slowness and disconnects have been reported. Engineers are currently working on the problem.


Date: May 02, 2006, 11:43
What's affected? Mail Services
Who's affected? All BSDIS mail users (@bsd.uchicago.edu)
When will it be available? May 02, 2006, 01:40 pm

Mail is not flowing. An Engineer is currently working on the issue.


Date: May 01, 2006, 11:40
What's affected? Outgoing mail
Who's affected? All users that still use legacy BSDIS IMAP for mail service
When will it be available? May 01, 2006, 11:35 AM

Outgoing mail was unresponsive for 5 - 10 minutes. The mail daemons have been restarted and outgoing mail is flowing again.


Date: April 30, 2006, 13:26
What's affected? Medicine file servers
Who's affected? Medicine administration, SCRS
When will it be available? April 30,2006, 01:15pm

Services from med-ntfs01 and med-ntfs02 have been restored. Outages were due to power issues in the Medical Center.


Date: April 30, 2006, 10:14
What's affected? Medicine File sharing
Who's affected? Medicine Administration, SCRS
When will it be available? April 30, 2006 01:00 pm

Medicine servers med-ntfs01 and med-ntfs02 have experienced problems. med-ntfs01 appears to have recovered. BSDIS is aware of the problem and technicians have been dispatched from off-campus.


Date: April 28, 2006, 16:58
What's affected? BSDIS fileserving
Who's affected? All BSD
When will it be available? April 28 2006 4:48pm

File services on \\Files have been restored. At present the root cause is unknown.


Date: April 28, 2006, 16:34
What's affected? Fileservices
Who's affected? All BSD
When will it be available? April 28, 2006 6:30pm

BSDIS fileserver \\files has gone down for an unknown reason. BSDIS is aware of the problem and has dispatched a technician.


Date: April 28, 2006, 12:34
What's affected? Outgoing Email
Who's affected? BSD Email users (@bsd.uchicago.edu)
When will it be available? April 28, 2006, 12:00

Outgoing email services have been restored and are now available.


Date: April 28, 2006, 11:44
What's affected? Cardiff Teleform
Who's affected? Office of Research Services
When will it be available? April 28, 2006, 11:30

The Teleform primary workstation was found unresponsive and was rebooted. Teleform services are now available.


Date: April 28, 2006, 11:18
What's affected? Outgoing Email
Who's affected? BSD Email users (@bsd.uchicago.edu)
When will it be available? April 28, 2006, 01:15pm

Outgoing mail is currently not flowing. BSDIS is aware of the issue and working towards resolution.


Date: April 28, 2006, 08:41
What's affected? Medicine File Sharing
Who's affected? Medicine customers that use OACIS or file sharing
When will it be available? April 28, 2006, 8:30

The issue with med-ntfs01 has been resolved.


Date: April 28, 2006, 08:19
What's affected? Medicine File Sharing
Who's affected? Medicine customers that use OACIS or file sharing
When will it be available? April 28, 2006, 8:45

Med-ntfs01, which provides file sharing and OACIS files to the Department of Medicine, is currently unavailable due to connectivity issues. BSDIS is currently working to resolve the issue.


Date: April 27, 2006, 12:49
What's affected? Medicine file service
Who's affected? Medicine Administration, SCRS, GCRC
When will it be available? April 27,2006, 12:45

Main medicine fileserver rebooted unexpectedly -PT


Date: April 27, 2006, 11:01
What's affected? Medicine File Sharing
Who's affected? Medicine customers that use OACIS or file sharing
When will it be available? April 27, 2006, 11:30

Med-ntfs01, which provides file sharing and OACIS files to the Department of Medicine, is currently unavailable due to connectivity issues. BSDIS is currently working to resolve the issue.


Date: April 23, 2006, 11:51
What's affected? Retrieving Email
Who's affected? BSD Email users
When will it be available? April 23, 2006, 11:30AM

The mailbox server network connectivity issues were due to network hardware failure and have been resolved. BSD email retrival is now available for all users affected by the outage.


Date: April 23, 2006, 08:53
What's affected? Retrieving Email
Who's affected? BSD Email users
When will it be available? April 23, 2006, 10:00

One of the BSD's mailbox servers is unavailable due to network connectivity issues. This affects approximately 20% of BSD email users whose mailboxes are on the faulty server. BSDIS is currently heading to campus to troubleshoot and resolve the problem.


Date: April 21, 2006, 08:59
What's affected? Exchange, File Sharing, Windows Logon, Medicine Applications
Who's affected? Department of Medicine
When will it be available? April 21, 2006, 08:10

The MEDICINE domain controllers' network connectivity has been restored and services are again available.


Date: April 21, 2006, 07:45
What's affected? Exchange, File Sharing, Windows Logon, Medicine Applications
Who's affected? Department of Medicine
When will it be available? April 21, 2006, 09:00

The MEDICINE domain controllers are not available due to network connectivity issues. This affects most services provided to the Dept. of Medicine, including Exchange, file sharing, and in-house applications. BSDIS is currently troubleshooting this issue.


Date: April 13, 2006, 17:36
What's affected? Outgoing email
Who's affected? BSD Mail Users
When will it be available? April 13, 2006, 17:30

Outgoing email services on the BSD email system (@bsd.uchicago.edu) are now available.


Date: April 13, 2006, 17:04
What's affected? Outgoing email
Who's affected? BSD Mail Users
When will it be available? April 13, 2006, 18:00

Outgoing mail on the BSD email system (@bsd.uchicago.edu) is unavailable due to connectivity issues between email clients and the outgoing email server. BSDIS is currently troubleshooting this problem.


Date: April 13, 2006, 09:42
What's affected? Meeting Maker
Who's affected? BSD
When will it be available? April 13, 2006 09:42

Meeting Maker is not missing calendar events for any users. Users may experience connection latency when connecting via https://kalendar.bsd.uchicago.edu. We will be monitoring Meeting Maker throughout the day and notify users of any issues via this bulletin.


Date: April 13, 2006, 08:54
What's affected? Meeting Maker
Who's affected? BSD
When will it be available? April 13, 2006 09:51

It appears that MM is missing past and future events for people in BSDIS. We are currently investigating this situation and suspect that all users are experiencing the same problem.


Date: April 12, 2006, 15:28
What's affected? Printing
Who's affected? BSD
When will it be available? Available now. 2006.04.12:15:25

Print server PS2 experienced a severe hardware failure. The server hardware was replaced save for the hard drives and reconfigured. Print services have been restored.


Date: April 12, 2006, 13:31
What's affected? Printing
Who's affected? BSD
When will it be available? Not known

The Enterprise Group has discovered a hardware failure on the print server ps2. Evaluation is ongoing, However resolution is not known at this time.


Date: April 12, 2006, 12:28
What's affected? Printing
Who's affected? BSD
When will it be available? April 12th, 2006, 13:30

The print server ps2 can not be reached. ESG is investigating the issue.


Date: April 11, 2006, 17:17
What's affected? Pediatrics Domain Name Services
Who's affected? Pediatrics users
When will it be available? April 11, 2006, 17:10

One of the name resolution servers for Pediatrics was not correctly resolving hostnames, such as peds-webmail.bsd.uchicago.edu. As a result, some Pediatrics users were unable to access Pediatrics and BSD web sites (notably peds-webmail). This service has been fully restored and tested; all services are now available.


Date: April 04, 2006, 13:18
What's affected? Medicine File SHaring
Who's affected? Medcine Users
When will it be available? April 04, 2006, 13:15

Services have been fully restored. The server experienced a problem with virus scanning services. Services are stable, and the problem will be ultimately corrected on Thursday evening during a planned downtime.


Date: April 04, 2006, 12:46
What's affected? File Sharing
Who's affected? Department of Medicine
When will it be available? April 04, 2006, 1:30 PM

File sharing services are currently unavailable. The enterprise group is working to resolve this issue.


Date: April 03, 2006, 15:11
What's affected? File Sharing
Who's affected? Department of Medcine
When will it be available? April 03, 2006 03:10

File sharing services were restored on Med-NTFS05 As of 3:10pm. We apologize for any inconveniece this may have caused. If you experience further difficulties please contact the Help Desk at 2-2056. Thank you.


Date: April 03, 2006, 14:56
What's affected? File Sharing
Who's affected? Department of Medicine
When will it be available? April 03, 2006 03:30

The Department of Medicine file server is having intermittent files sharing issues. Some user will not be able to connect to their home directory(Z: Drive).


Date: March 27, 2006, 16:15
What's affected? Email
Who's affected? BSD Email users (@bsd.uchicago.edu)
When will it be available? March 27, 2006, 16:10

BSD Email users were experiencing problems retrieving mail from the system from approximately 3:40pm until now due to network connectivity problems among the mail servers. These have been reset and service is now available.


Date: March 25, 2006, 19:59
What's affected? Med-NTFS05 File Sharing
Who's affected? Medicine Customers
When will it be available? March 25, 2006 19:30

File sharing services were restored on Med-NTFS05 As of 7:30pm Saturday evening. We apologize for any inconveniece this may have caused. If you experience further difficulties please contact the Help Desk at 2-2056. Thank you.


Date: March 25, 2006, 19:59
What's affected? File Sharing
Who's affected? Department of Medicine
When will it be available? March 25. 2006, 8:45 PM

Med-ntfs05 is back online ands services are back to normal. An analysis from the Enterprise Systems Group have determined that this machine should be replaced and are in the process of setting up a new server. In the mean time, for your own convenience, please backup your critical files. While this machine is up a new server deployment is being planned. The will require scheduled downtime. Thank you for your patience.


Date: March 25, 2006, 17:55
What's affected? File Sharing
Who's affected? Department of Medicine
When will it be available? March 27, 2006, 08:00

The Med-ntfs05 file server is continuing to experience hardware failures. The enterprise server group is onsite working on the issue; however, in order to resolve the issue a rebuild of the server may be required. In the event that a rebuild becomes necessary, please be aware that services are likely to be down until sometime on Monday 3/27. We apologize for the great inconvenience, and assure you that all efforts are being made to restore service as quickly as possible. We will continue to provide updates as they become available.


Date: March 24, 2006, 15:38
What's affected? Pediatrics Residency Website
Who's affected? March 24, 2006 12:00
When will it be available? March 24, 2006 12:00 AM

There was a slight misunderstanding with regards to the website being unavailable. The issues with the website are not of critical priority and are being handled as a task at ticket level.


Date: March 24, 2006, 10:20
What's affected? Pediatrics Residency Website
Who's affected? Pediatrics
When will it be available? March 24, 2006, 12:00

Our staff is currently still looking into this issue. Update at 12:00.


Date: March 24, 2006, 09:03
What's affected? Medicine file & print sharing
Who's affected? Medicine
When will it be available? March 24, 2005 8:30 AM

Services were restored for Medicine file and print shares at 8:30 AM.


Date: March 24, 2006, 08:07
What's affected? Medicine file & print sharing/Pediatrics residency website
Who's affected? Medicine and Pediatrics
When will it be available? March 24, 2005 10:00 AM

The Department of Medicine file server named MEDNTFS05 is currently experiencing hardware problems. This will affect file/printer sharing for Medicine users. The Enterprise System Group is currently working on the issue. The Pediatrics Residency Website is currently locking out users. A high priority ticket has been created for this issue. We hope to have it resolved soon. Thank you for your patience.


Date: March 10, 2006, 08:25
What's affected? BSD Outbound Mail
Who's affected? BSD Mail Users
When will it be available? March 10, 2006 08:25

All BSD incoming and outgoing mail services are available.


Date: March 10, 2006, 08:17
What's affected? BSD Outbound Mail
Who's affected? BSD Mail Users
When will it be available? March 10, 2006 08:15

BSD Outbound IMAP mail is down. Incoming mail is working fine. You can send outbound mail thru Net-Mail without a problem.


Date: March 07, 2006, 23:03
What's affected? Pediatrics Exchange Email
Who's affected? Pediatrics Email users
When will it be available? March 07, 2006, 22:45

At 8pm notification was recieved that Pediatrics Exchange Server was not responding to email. Upon investigation we determined a full drive for the Exchange database drive was the cause. We have taken some minor actions and gained a small amount of operating space. All Services have been restored as of 10:45pm on March 7th. On the morning of the 8th, we will be investigation our further options to prevent this in the future.


Date: February 27, 2006, 08:42
What's affected? Email
Who's affected? BSD Email users
When will it be available? February 27, 2006, 08:40

Incoming and outgoing email service was disrupted between 8:20 and 8:40am due to server load issues. These issues have been resolved; the services are now available. No email has been lost during this disruption.


Date: February 27, 2006, 08:28
What's affected? February 27, 2006 08:21
Who's affected? OME, OMCC
When will it be available? February 27, 2006 08:30

denied.bsd.uchicago.edu has been rebooted and service functionality has been returned.


Date: February 27, 2006, 07:56
What's affected? File sharing
Who's affected? OME, OMCC
When will it be available? February 27, 2006, 08:30

denied.bsd.uchicago.edu is currently unavailable due to operating system failure. We are currently working to resolve the issue and restore functionality.


Date: February 16, 2006, 16:17
What's affected? Mail to help@bsd.uchicago.edu
Who's affected? Anyone e-mailing help@bsd.uchicago.edu
When will it be available? February 15, 2006, 4:15 PM

E-mail delivery and functionality to help@bsd.uchicago.edu has been restored. Technical errors prevented the delivery of mail. Further investigation is in progress. We apologize for any inconvenience this service outage may have caused. Enterprise Systems Group


Date: February 16, 2006, 16:01
What's affected? Mail to help@bsd.uchicago.edu
Who's affected? Anyone e-mailing help@bsd.uchicago.edu
When will it be available? February 15, 2006, 4:15 PM

Mail to help@bsd.uchicago.edu should now be deliverable. We are in the process of making the help mail accessible to the helpdesk. Thank you for your patience, Enterprise Systems Group


Date: February 16, 2006, 15:48
What's affected? Mail to help@bsd.uchicago.edu
Who's affected? Anyone e-mailing help@bsd.uchicago.edu
When will it be available? February 15, 2006, 4:15 PM

We are currently investigating undeliverable mail to: help@bsd.uchicago.edu The issue is currently unknow. An update will be given in the next 10 minutes. Thank you for your patience, Enterprise Systems Group


Date: February 15, 2006, 15:06
What's affected? Exchange ADM-STRIKE
Who's affected? Surgery e-mail users
When will it be available? February 15, 2006 14:30

Exchange Email service for Surgery e-mail users was restored to full funtionality


Date: February 15, 2006, 11:22
What's affected? Exchange - Email and Calendar System
Who's affected? Surgery
When will it be available? February 15, 2006 13:00

Exchange server ADM-STRIKE unavailable due to database integreity.


Date: February 05, 2006, 08:10
What's affected? BSD Web sites
Who's affected? BSD members
When will it be available? February 5, 2006, 08:10

BSD web sites are now available. We apologize for any inconveniences relating to this service outage.


Date: February 05, 2006, 07:50
What's affected? BSD Web sites
Who's affected? BSD members
When will it be available? February 5, 2006, 10:00

BSD web sites, including http://www.bsd.uchicago.edu, are not available due to software failures on the web server. We are currently working to resolve this issue.


Date: January 13, 2006, 13:48
What's affected? Inbound bsd mail
Who's affected? bsd e-mail users
When will it be available? January 13, 2006, 14:00

We will be rebooting the inboud email server for the BSD Mail system. This action is being taken to deal with mail routing issues. Thank you for your patience.


Date: January 13, 2006, 12:39
What's affected? Mail
Who's affected? BSD Mail Users
When will it be available? January 13, 2006, 12:30

Mail slowdown has been resolved. Thank you for your patience.


Date: January 13, 2006, 11:37
What's affected? Mail
Who's affected? BSD Mail Users
When will it be available? January 13, 2006, 12:30

We are experiencing a higher than normal volume of mail on our mail systems. Mail is slow but still available. We expect to have this service slowdown resolved shortly. Thank you for your patience.


Date: January 09, 2006, 16:08
What's affected? Casper and Denied Database Servers
Who's affected? OME and OMCC Database Users
When will it be available? January 09, 2005 16:10

Services are now available on denied.bsd.uchicago.edu. The server has been rebuilt with updated hardware and software; the data has been restored to the new server.


Date: January 09, 2006, 10:02
What's affected? Casper and Denied Database Servers
Who's affected? OME and OMCC Database Users
When will it be available? January 10, 2005 08:00

The machine denied.bsd.uchicago.edu was compromised and the network jack was disabled by NSIT. ESG is rebuilding the OS on new hardware and will move data and restore service once the new machine is ready. We estimate 8:00am January 10th for complete service restoration.


Date: January 06, 2006, 12:38
What's affected? BSD Outgoing Email
Who's affected? BSD email users
When will it be available? January 6, 2005, 12:35

Outgoing email services are now available again. We apologize for any inconveniences related to this service interruption. Thank you again for your patience.


Date: January 06, 2006, 11:20
What's affected? BSD Outgoing Email
Who's affected? BSD Email users
When will it be available? January 6, 2005, 13:00

Outgoing mail is unavailable due to irrecoverable system-level errors when attempting to boot the affected server. We are rebuilding the affected server to resolve the problem as quickly as possible. Thank you for your patience.


Date: January 06, 2006, 10:24
What's affected? BSD Outgoing Email
Who's affected? BSD Email users
When will it be available? January 6, 2005, 12:00

Outgoing mail is unavailable due to system-level errors when attempting to boot the affected server. We are continuing our efforts to resolve the problem as quickly as possible. Thank you for your patience.


Date: January 06, 2006, 09:05
What's affected? BSD Outgoing Mail
Who's affected? BSD Mail Users
When will it be available? January 06, 2006, 10:00AM

Outgoing mail is down. We were experiencing network issues that caused process latency on our server. Upon reboot our server did not recover. We are attempting to solve the problem and expect to have this fixed shortly. Thank you for your patience.


Date: January 04, 2006, 13:00
What's affected? File Sharing on Allele
Who's affected? Human Genetics Users
When will it be available? January 04, 2005 13:00

Allele experienced a problem with it's file sharing service and required a reboot. All services have been restored.


Date: January 04, 2006, 11:55
What's affected? E-Mail
Who's affected? BSD, Medicine and Psychiatry Users
When will it be available? January 04, 2006, 11:55

Outgoing mail for BSD users and incoming mail for Psychiatry users were unavailable due to excessive load on the e-mail servers. Services are now available.


Date: Tue Dec 20 09:53:49 CST 2005
What's affected? File sharing
Who's affected? Human Genetics customers
When will it be available? 2005.12.20.0952

The file sharing service on allele.bsd.uchicago.edu has been restored.


Date: Tue Dec 20 09:42:08 CST 2005
What's affected? File sharing
Who's affected? Human Genetics customers
When will it be available? 2005.12.20.1000

File sharing on allele.bsd.uchicago.edu is currently unavailable due to software failure. We are currently investigating the issue and expect service availability shortly.


Date: Sun Dec 18 13:28:07 CST 2005
What's affected? Email
Who's affected? All BSD Email users
When will it be available? 2005.12.18.13.22

The BSD email system connectivity issues have been fixed. New Email is now being delivered to users' mailboxes. All queued messages in our incoming email server are being reprocessed for immediate delivery.


Date: Sun Dec 18 12:43:08 CST 2005
What's affected? Email
Who's affected? All BSD Email users
When will it be available? 2005.12.18.1600

The BSD email system is not delivering messages to customer mailboxes due to network and software connectivity issues. We are currently working on resolving this issue. Email is queuing on our incoming email server; this email will be delivered once we have resolved the issue.


Date: Wed Dec 14 08:23:43 CST 2005
What's affected? outgoing mail
Who's affected? All BSD email mail users
When will it be available? 2005.12.14.0820

Outgoing e-mail service has been restored to working order.


Date: Wed Dec 14 07:58:02 CST 2005
What's affected? Outgoing mail
Who's affected? all BSD email users
When will it be available? 2005.12.14.0900

Outgoing mail is currently unavailable for users that have SSL configured for sending mail. BSDIS is currently troubleshooting the issue.


Date: Thu Dec 8 16:16:19 CST 2005
What's affected? Email
Who's affected? All users that send and receive mail through yoda.bsd.uchicago.edu
When will it be available? 2005.12.08.1610

Email service through yoda.bsd.uchicago.edu has been restored.


Date: Fri Oct 21 11:52:39 CDT 2005
What's affected? File sharing
Who's affected? BSDIS (users of \\files)
When will it be available? 2005.10.21.1215

A power failure in the server room caused the loss of access to file sharing.


Date: Wed Oct 19 15:02:48 CDT 2005
What's affected? File sharing
Who's affected? BSDIS
When will it be available? 2005.10.19.1530

A circuit breaker in the server room tripped bringing down the file server (\\files). Service should be restored shortly.


Date: Tue Oct 11 22:34:55 CDT 2005
What's affected? File Sharing, Database, OIT, some web applications
Who's affected? Most BSDIS Users
When will it be available? 2005.10.11.2200

We experienced a tripped breaker in our server room which took down our Storage Area Network. We have reconfigured the power to alleviate future problems. All services are restored as of 10:00 PM on the 11th of October.


Date: Sun Sep 11 00:06:47 CDT 2005
What's affected? mail
Who's affected? users of pine or mutt mail clients
When will it be available? 2005.09.12.1200

The machine which provides access for users who use mutt or pine to access their email will be down until due to compromise. We expect to have the machine back online by Monday noon.


Date: Thu Jul 28 22:13:01 CDT 2005
What's affected? email
Who's affected? BSD users on po5
When will it be available? 2005.07.28.2245

po5 will be rebooted to clear an excessive amount of pop3 and imap processes.


Date: Fri Jul 22 13:24:28 CDT 2005
What's affected? LDAP
Who's affected? BSD
When will it be available? 2005.07.22.1323

LDAP on britannica had become unusable. ESG rebooted the server to restore the LDAP service.


Date: Thu Jun 30 15:55:11 CDT 2005
What's affected? email
Who's affected? BSD
When will it be available? 2005.06.30.1815

There will be a maintenance reboot of po2.bsd.uchicago.edu tonight a 1800. This will affect all mailboxes on that system. po2 will be available for use within 15 minutes of the reboot.


Date: Wed Jun 29 14:42:09 CDT 2005
What's affected? Email
Who's affected? BSD email users
When will it be available? 2005.06.29.1440

Email services have been restored. Users may experience latency when opening mailboxes as their clients re-synchronize with the email server.


Date: Wed Jun 29 14:30:00 CDT 2005
What's affected? Email
Who's affected? BSD email users
When will it be available? 2005.06.29.1500

The IMAP front-end server is currently not allowing access to mailbox servers. BSDIS is working to resolve this issue.


Date: Thu Jun 16 09:22:48 CDT 2005
What's affected? EMail
Who's affected? Eudora version 6.1 and below users
When will it be available? 2005.06.16.0921

Any users using versions of Eudora prior to 6.2 experienced an inability to send or receive BSD email this morning. We have rolled back the change of our SSL certificate. There should be no more problems. Please contact the BSD Helpdesk with any issues.


Date: Thu Jun 16 09:05:11 CDT 2005
What's affected? EMail
Who's affected? Eudora version 6.1 and below users
When will it be available? NA

If any users run into problems sending or receiving email via SSL with Eudora, please upgrade them to Eudora version 6.2 or above.


Date: Thu Jun 16 08:37:46 CDT 2005
What's affected? EMail
Who's affected? All users using BSD Email through Eudora
When will it be available? NA

If you run into difficulties receiving email with Eudora, please visit http://www.geotrust.com/resources/root_certificates/index.htm and download the (DER encoded X.509) certificate. Right click and save it to your desktop. Then import it into Eudora's Certificate authority database.


Date: Fri Jun 3 07:06:34 CDT 2005
What's affected? Windows Logon, Network Printing
Who's affected? BSLC users
When will it be available? 2005.06.03.0700

Windows logon and print services have been restored and are available at this time.


Date: Fri Jun 3 06:10:14 CDT 2005
What's affected? Windows Logon, Network Printing
Who's affected? BSLC users
When will it be available? 2005.06.03.0800

The BSLC Windows domain controller has stopped providing services for logon and printing due to configuration issues. We are working to address these issues at this time.


Date: Fri Jun 3 04:08:12 CDT 2005
What's affected? Meeting Maker
Who's affected? Meeting Maker users
When will it be available? 2005.06.03.0400

The Meeting Maker database has been checked and fixed. The Meeting Maker service is now available for use. No data was lost due to this unplanned downtime.


Date: Thu Jun 2 20:57:42 CDT 2005
What's affected? Meeting Maker
Who's affected? Meeting Maker users
When will it be available? 2005.06.03.0600

The Meeting Maker server is currently unavailable due to a problem with its database. We are currently running check/fix utilities on the database to resolve any issues.


Date: Tue May 17 12:23:51 CDT 2005
What's affected? Meeing Maker
Who's affected? Meeting Maker Users
When will it be available? 2005.05.17.1220

Service fully restored. Meetingmaker service restarted.


Date: Tue May 17 12:12:02 CDT 2005
What's affected? Meeting Maker
Who's affected? Meeting Maker users
When will it be available? 2005.05.17.1230

Meeting Maker users are not seeing proposals in the client until the client is closed. We are currently troubleshooting the issue; Meeting Maker may be unavailable between now and the service available time.


Date: Thu Apr 21 12:39:07 CDT 2005
What's affected? Incoming Email
Who's affected? BSD
When will it be available? 2005.04.21.1240

Incoming email service has been restored. No email was lost during this outage. Service was interrupted due to a faulty antivirus update to our email system.


Date: Thu Apr 21 12:07:59 CDT 2005
What's affected? Incoming Email
Who's affected? BSD
When will it be available? 2005.04.21.1230

Incoming mail is not processing normally due to process load. We are manually processing "stuck" messages and will restart normal processing once this is complete.


Date: Wed Apr 13 10:34:51 CDT 2005
What's affected? Power
Who's affected? BSDIS
When will it be available? 2005.04.13.1034

Power to the sandbox has been restored.


Date: Wed Apr 13 10:07:40 CDT 2005
What's affected? Power
Who's affected? BSDIS
When will it be available? 2005.04.13.1100

The circuit breakers have been tripped in the sandbox. ESG is contacting facilities to rectify the problem.


Date: Mon Apr 11 11:00:07 CDT 2005
What's affected? Server room cooling
Who's affected? BSD
When will it be available? 2005.03.08.0800

Cooling has been restored to the BSD server room. Services were available throughout the AC outage.


Date: Thu Apr 7 09:56:47 CDT 2005
What's affected? Cooling
Who's affected? BSD
When will it be available? 2005.03.07.1200

The server room and sandbox have lost their primary cooling unit. Building maintenance is working on the repair and if possible, switching to a secondary unit. In the interim, Dave Uhter is trying to procure a spot cooler.


Date: Tue Mar 29 10:51:59 CST 2005
What's affected? Files and domain controllers
Who's affected? BSD
When will it be available? 2005.03.29.1052

Access to \\files and domain controllers has been restored.


Date: Tue Mar 29 10:20:57 CST 2005
What's affected? Windows Logon, File Sharing
Who's affected? BSD Users
When will it be available? 2005.03.29.1100

The Billings hospital building suffered a power outage around 10:10am today. The outage affects network connectivity to our Windows domain controllers and file sharing system.


Date: Sun Mar 27 11:53:31 CST 2005
What's affected? Meeting Maker
Who's affected? BSD
When will it be available? 2005.03.27.1153

Meeting Maker is now available.


Date: Fri Mar 25 10:21:42 CST 2005
What's affected? Outgoing Email
Who's affected? Eudora users using versions below 6.1
When will it be available? 2005.03.25.1000

The upgrade of the outgoing mail services created a problem for Eudora using versions prior to 6.1. At about 10 am, we determined a fix and made a change on the server that would allow older versions of Eudora to work. This was tested and verified to work on versions of Eudora down to 5.2.


Date: Thu Mar 24 12:30:45 CST 2005
What's affected? email
Who's affected? BSD
When will it be available? 2005.03.24.1212

There was a temporary mail delivery outage due to a software configuration issue. No email was lost in this timeframe. All queued email has now been delivered.


Date: Thu Mar 17 08:05:53 CST 2005
What's affected? email
Who's affected? BSD
When will it be available? 2005.03.16.1800

The security certificates for the BSD email system expired between 5:00pm and 5:15pm on 3/16/2005. New security certificates were created and loaded between 5:15pm and 6:00pm for all email servers.


Date: Wed Mar 16 09:31:01 CST 2005
What's affected? Mail (incoming & outgoing)
Who's affected? BSD
When will it be available? 2005.03.16.0929

There was a momentary mail outage due to a software configuration issue. Access to mail has been restored, but may be a little slow while the system recovers.


Date: Wed Mar 9 17:31:31 CST 2005
What's affected? File Sharing
Who's affected? All Users
When will it be available? 2005.03.09.2000 to 2005.03.09.2015

Today at 8pm there will be emergency downtime on the main BSDIS File share server. This downtime will be no more than 15 minutes. The service affected will be known to you as \\files\user and \\files\group, or "User on Files" and "Group on Files" Please contact the BSDIS Help Desk with any problems. We apologize for the short notice and inconvenience to the the users. The downtime is required to maintain proper system functionality and usability for all users.


Date: Fri Mar 4 07:48:11 CST 2005
What's affected? Mail
Who's affected? Users with mail on PO3
When will it be available? 2005.03.04.0800

Users on PO3 will be be able to view mail within their mailbox, either using a client or NetMail.bsd.uchicago.edu. We believe the cause to be mail server software and are attempting a restart of the software.


Date: Thu Mar 3 12:02:19 CST 2005
What's affected? Printing
Who's affected? 1st Floor BSLC
When will it be available? 2005.03.03.11.30

Printing was unavailable for 1st Floor BSLC users. After investigating this issue we found that the connection licenses for the server seem to have been full. The machine was rebooted to clean up any users using multiple licenses on the server. Printing is now available and further investigation on the licenses is under way to prevent this from happening in the future.


Date: Tue Mar 1 11:52:52 CST 2005
What's affected? wiki
Who's affected? BSDIS
When will it be available? 2005.03.01.1145

The wiki is back in service.


Date: Tue Mar 1 11:15:50 CST 2005
What's affected? Wiki
Who's affected? BSDIS
When will it be available? 2005.03.01.1115

The Wiki users list has been restored; the Wiki is again available.


Date: Tue Mar 1 11:02:51 CST 2005
What's affected? wiki
Who's affected? BSDIS
When will it be available? 2005.03.01.1300

The wiki is down and the issue is being investigated. An incident report will follow once repairs are complete.


Date: Fri Feb 25 16:46:37 CST 2005
What's affected? Email
Who's affected? NSIT email users
When will it be available? 2005.02.27.0600

As you know, NSIT will be rolling out a new email system, cMail, over this coming weekend. In order to finalize the transfer of mail from the old system to the new, email will be UNAVAILABLE from 9 PM Friday, February 25th, until 6 AM Sunday, February 27th (33 hours total). During this time, it will not be possible to check mail on NSIT systems using webmail, pine, Eudora, or any other mail client. Additionally, off-campus users will not be able to send mail out through smtp.uchicago.edu. Incoming mail will be queued and delivered as soon as the cMail migration is complete. Two additional notes for Webmail users: First, Webmail filters will not be migrated to cMail. If you use filters for sorting mail, you will need to create them anew on cMail. Second, NSIT will migrate Webmail addressbooks to cMail. Nonetheless, we do recommend that Webmail users back up their address books before Friday, in case something does go wrong. This can be done using the "Import/Export" feature of the Webmail Address Book interface. For up-to-date information on cMail, see http://support.uchicago.edu/cmail/


Date: Fri Feb 25 16:46:13 CST 2005
What's affected? File Sharing - Downtime
Who's affected? BSD
When will it be available? 2005.02.25.2200

The BSD file server (*FILES*) will be taken down *between 6:00pm and 10:00pm on Friday, February 25*, for system upgrades. If you have a network drive, often lettered "F" or "G", or mapped to "user on 'Samba(files)" or something similar, you will not be able to access these drives during this time. Service should be restored by 10:00pm on Friday night.


Date: Thu Feb 24 09:14:23 CST 2005
What's affected? Meeting Maker
Who's affected? BSD
When will it be available? 2005.02.24.0915 - RESOLVED

The Meeting Maker service is now available.


Date: Thu Feb 24 09:04:31 CST 2005
What's affected? Meeting Maker
Who's affected? BSD
When will it be available? 2005.02.24.0915

The Meeting Maker server is unavailable due to server resource availability issues.


Date: Wed Feb 23 09:01:30 CST 2005
What's affected? File Sharing
Who's affected? All Users
When will it be available? 2005.02.23.0900

Service has been fully restored to BSDIS file sharing. Access to \\files\user and \\files\group is fully functional.


Date: Wed Feb 23 08:50:28 CST 2005
What's affected? File shares
Who's affected? All
When will it be available? 2005.02.23.1015

File sharing service is currently unavailable. Investigation is underway to determine the problem.


Date: Fri Feb 18 15:56:36 CST 2005
What's affected? Email
Who's affected? BSD
When will it be available? 2005.02.21.0900

Due to the new MyDoom virus variant, we have: 1) verified that our antivirus software is up to date; and 2) disallowed the use of .zip attachments in incoming email messages. We will consult with Information Security on Monday, February 21, to determine if it is safe to allow .zip attachments.


Date: Mon Feb 7 11:48:22 CST 2005
What's affected? jabber
Who's affected? BSDIS
When will it be available? 2005.02.07.1145

The jabber service was intermittently unavailable due to failing sub-processes. Service is available at this time.


Date: Thu Feb 3 09:28:22 CST 2005

IS Security Incident Notice: 2/3/2005


The past few days have seen a significant rise in suspicious activity on the University network. Working closely with NSIT security staff, we are now aware that a large number of workstations on campus (including the BSD) have been broken into and compromised. The workstations are in turn being used to launch attacks against other workstations across the network. This poses a serious and present threat to the security of our systems. Of these compromised workstations, a significant number are supported by BSDIS.

Remediating these machines will require that we rebuild them. Our efforts will initially be focused on those machines which were Asset-Tagged by BSDIS as per an inventory completed this past year. BSDIS personnel will be beginning this process today, Feb. 3rd. For the next two days, normal operations at the BSDIS Help Desk will be shut down. Our focus will be on remediating and preparing affected systems against future compromises.

We have arranged with NSIT to have affected machines remain on the network until Friday evening. Affected users will be contacted individually.

If you have any questions or comments, please call the Help Desk at 2-2056, or check http://help.bsd.uchicago.edu for routine updates. We are coordinating our efforts with NSIT and with other BSD computing groups.


Date: Mon Jan 31 09:01:23 CST 2005
What's affected? Outgoing Mail
Who's affected? BSD
When will it be available? 2005.01.31.0900

Outgoing mail latency has been resolved


Date: Mon Jan 31 08:49:08 CST 2005
What's affected? Outgoing mail
Who's affected? BSD
When will it be available? 2005.01.31.0900

Outgoing mail is slowed down due to authentication issues.


Date: Fri Jan 28 14:21:27 CST 2005
What's affected? NetBackup
Who's affected? BSD
When will it be available? 2005.01.28.1800

NetBackup and Solaris require critical patching prior to this evenings backup window.


Date: Fri Jan 28 11:01:52 CST 2005
What's affected? Inbound mail
Who's affected? BSD
When will it be available? 2005.01.28.1028

The inbound mail server has been rebooted. Access to inbound mail has been restored.


Date: Fri Jan 28 10:26:23 CST 2005
What's affected? Inbound mail
Who's affected? BSD
When will it be available? 2005.01.28.1124

We are unable to access the inbound mail server. ESG is attempting to diagnose the root cause.


Date: Thu Jan 27 16:19:12 CST 2005
What's affected? Domain Controller
Who's affected? DACC
When will it be available? 2005.01.27.1717

The DACC domain controller (dacc1) appears to be having problems with multiple services. Attempts to restart those services have failed. It appears a reboot of dacc1 is necessary to correct the service failures.


Date: Thu Jan 27 08:37:34 CST 2005
What's affected? File sharing
Who's affected? OME, OMCC
When will it be available? 2005.01.27.0835

The file server for OME and OMCC Access databases rebooted itself due to memory issues. Services are available again.