Date: May 05, 2008, 12:41
What's affected? Outgoing SMTP server
Who's affected? BSD Mail Users
When will it be available? May 05, 2008, 12:35
Outgoing.bsd.uchicago.edu should now be fully functioning.
Date: May 05, 2008, 10:41
What's affected? Outgoing SMTP server
Who's affected? BSD Mail Users
When will it be available? May 05, 2008, 12:30
Some users are experiencing issues sending e-mail over
outgoing.bsd.uchicago.edu. Technicians are currently looking into the
problem. We apologize for any inconvenience this may cause.
Date: April 21, 2008, 22:48
What's affected? Medicine print, file and database services
Who's affected? Department of Medicine
When will it be available? April 21, 2008, 22:30
Power was restored at approximately 10:30pm and all services have been
verified tto be functional.
Date: April 21, 2008, 20:26
What's affected? Medicine print, file and database services
Who's affected? Department of medicine
When will it be available? 11:45pm
Com Ed expects to have power restored by 11:30 pm.
Date: April 21, 2008, 19:35
What's affected? Medicine, print, file and database services.
Who's affected? Department of Medicine
When will it be available? Unknown
There is a power outage in Billings hospital that is affecting one our
server rooms. Com Ed is currently woring on the issue and updates will
follow as they become available.
Date: April 17, 2008, 09:23
What's affected? med-ntfs01 file shares
Who's affected? Medicine file share users
When will it be available? April, 17 2008 09:20
The file share connectivity issues on med-ntfs01.bsd.uchicago.edu have been
resolved. All shares are now available.
Date: April 17, 2008, 08:52
What's affected? med-ntfs01 file shares
Who's affected? Medicine file share users
When will it be available? April, 17 2008 09:15
File share connectivity issues have been discovered on
med-ntfs01.bsd.uchicago.edu. This includes the Oacis share Technicians are
currently working to resolve this issue.
Date: April 08, 2008, 15:20
What's affected? BSD Outside Mail
Who's affected? BSD Mail users
When will it be available? April 06, 2008, 13:00
Mail should now be fully functioning.
Date: April 08, 2008, 13:35
What's affected? BSD Outside Mail
Who's affected? BSD Mail users
When will it be available? April 06, 2008, 13:00
Incoming mail is being delayed due to a hardware problem on one of our
filtering servers. All mail will still be delivered. Technicians are
working on this issue as a high priority. Thank you for your
patience.
Date: March 07, 2008, 08:10
What's affected? File Sharing on hygieia
Who's affected? Users with files on med-files, bsdtech and hygieia
When will it be available? March 7, 2008 08:08
The file share issue has been resolved. We apologize for the
incovenience.
Date: March 07, 2008, 07:58
What's affected? File sharing on hygieia
Who's affected? Users with files on med-files, bsdtech and hygieia
When will it be available? March 7, 2008 08:30
We are looking into the file share issues and they should be resolved
shortly. We apologize for the incovenience.
Date: March 03, 2008, 10:49
What's affected? AMCAS application Services, BSDFS2 oracle database
Who's affected? PSM users of AMCAS, BSDFS2 Users
When will it be available? March, 03, 2008, 11:00
All services have been restored. We apologize for the
inconvenience.
Date: March 03, 2008, 10:24
What's affected? AMCAS application Services, BSDFS2 oracle database
Who's affected? PSM users of AMCAS, BSDFS2 Users
When will it be available? March, 03, 2008, 11:00
The power outage in the hospital over the weekend seemed to have cascaded
issues onto these two servers. We are diligently looking at the issues and
will have the services running shortly. Thank you for your
patience.
Date: February 29, 2008, 19:45
What's affected? Power in O103
Who's affected? BSDIS
When will it be available? February 29, 2008, 19:25
The hospital building suffered a temporary power outage. The outage
affected servers in 0103. ESG is checking all affected machines. We
apologize for the inconvenience this outage may have caused.
Date: January 24, 2008, 16:43
What's affected? BSDIS Services
Who's affected? All users
When will it be available? January 25, 2008 0:01
Tonight, during the regularly scheduled downtime window of 10:00 pm to
12:00 am we will be patching the BSDIS Servers. You may experience brief
service interruptions during this time. All BSDIS Services will be
affected.
Date: January 22, 2008, 20:34
What's affected? Files.bsd.uchicago.edu File Shares
Who's affected? BSD File Share Users
When will it be available? January, 22, 2008, 18:00
File share issues have been resolved. We apologize for
inconvenience.
Date: January 22, 2008, 19:09
What's affected? Files.bsd.uchicago.edu File Shares
Who's affected? BSD File Share Users
When will it be available? January, 22, 2008, 18:00
File share latency/connectivity has been discovered on
files.bsd.uchicago.edu. Technicians are currently working to resolve this
issue.
Date: January 18, 2008, 16:52
What's affected? NTFS01, NTFS05, MedDB
Who's affected? Medicine Users
When will it be available? January 18, 2007, 17:00
Network equipment issue was identified by NSIT, they are finishing up their
work right now and should be done shortly.
Date: January 18, 2008, 15:07
What's affected? med-ntfs01 file shares
Who's affected? medicine
When will it be available? January 18, 2008, 15:00
NSIT networking is working to resolve this issue.
Date: January 18, 2008, 14:07
What's affected? med-ntfs01 file shares
Who's affected? medicine
When will it be available? January 18, 2008 15:00
This machine is not responding on the network. NSIT has been notified and
confirmed a network issue. Technicians are being dispatched to assess this
issue asap.
Date: January 16, 2008, 10:54
What's affected? Google Search Appliance
Who's affected? Web Search
When will it be available? January 16, 2008, 14:00
The Google Mini Appliance is currently experiencing technical issues that
are still unknown. Technicians are currently diagnosing the
problem.
Date: January 10, 2008, 14:41
What's affected? AMCAS
Who's affected? Amcas Uses
When will it be available? January 10, 2008 2:40pm
The server hosted AMCAS is now responing to network request. The
machine/service is fully functional.
Date: January 10, 2008, 11:56
What's affected? AMCAS
Who's affected? Amcase users
When will it be available? January 11, 2008 8:00
There is network connectivity issues with the machine. We hope to have them
resolve pary start of business on January 11, 2008
Date: January 10, 2008, 11:55
What's affected? Peds File Server
Who's affected? Pediatrics Department File users
When will it be available? January 10, 2008, 11:45
All network connectivity has been restored to the file server.
Date: January 10, 2008, 11:54
What's affected? PedTracker
Who's affected? Peds ER
When will it be available? January 10, 2008, 11:45
All network connectivity restored to the server. The website is fully
functional.
Date: January 10, 2008, 10:35
What's affected? Peds-FS04 File Server
Who's affected? Department of Pediatrics File Server Users
When will it be available? January 10, 2008, 11:00
THe file server hosting files for the department is currently experience
network connectivity issues. We are working to retore
connectivity.
Date: January 10, 2008, 10:33
What's affected? Pedtracker Web App
Who's affected? Peds ER
When will it be available? January 10, 2008 11:00
The web server host the PedTracker site is currently unavailable we are
working to restore network connection.
Date: December 11, 2007, 11:17
What's affected? PIP Database, Neonotes Database, Pediatrics main website
Who's affected? PIP DB Users, NeoNotes DB Users, Website viewers & editors
When will it be available? December 11, 2007 10:00 am
Peds-SQL03 has been return to operation. All databases and websites are up
and full operational as of 9:45 am
Date: December 11, 2007, 09:12
What's affected? PIP Database, NeoNotes Database, Pediatric Websites
Who's affected? PIP Users, NeoNotes Users, Peds Website Viewers & Editors
When will it be available? December 11, 2007 10:00 AM
The database server (Peds-SQL03), that hold the dat within the PIP
Database, NeoNotes Database, and Dynamic content for the
pediatrics.uchicago.edu website is currently unavailable. All of these
applications are also unavailable at the time. We are working to return
the server to operation.
Date: December 03, 2007, 13:39
What's affected? File Sharing Services on Files
Who's affected? File Sharing and Other services
When will it be available? December 03, 2007, 1:35 PM
The hospital experienced a temporary power outage. During that time the
following services were affected: File sharing to Files.bsd.uchicago.edu,
Printing Services to ps2.bsd.uchicago.edu, Document Management System,
AMCAS, and Pre-Production BSD Survey tools. These services were all brought
back online. We apologize for the inconvenience this outage may have
caused.
Date: December 03, 2007, 13:24
What's affected? File Sharing Services on Files
Who's affected? File Sharing
When will it be available? December 03, 2007, 1:18 PM
The file sharing services experienced some connectivity issues at about
1:00 PM today. We are currently investigating the problem.
Date: November 30, 2007, 10:13
What's affected? Medicine Web Applications
Who's affected? Users of Medicine Web Applications
When will it be available? November 30, 2007, 10:00
All services have been tested and confirmed to be functional. Should you
experience any further issues, please contact the BSDIS Service Desk at
2-2056.
Date: November 30, 2007, 08:49
What's affected? Medicine Web Applications
Who's affected? Users of Medicine Web Applications
When will it be available? November 30, 2007, 09:30
Some Medicine Web Applications were not responding. All applications are
now responding and we are still testing all applications to confirm proper
functionality. If you are still experiencing issues please call the service
desk at 2-2056 The applications that were affected are: Medicine Mail List
Generator, Account Distribution Editor, Billing System, Blue, Custom
Aliases Editor, Grants and Contracts, New Hire Request Form, Payroll
Information, PDP Financial Reports, Internal Medicine Residency Candidate
Evaluations, Med/Peds Residency Candidate Evaluations, Revenue Reports, RVU
Reports, Timecards
Date: November 30, 2007, 08:37
What's affected? Medicine Web Applications
Who's affected? Users of Medicine Web Applications
When will it be available? November 30, 2007, 09:30
Some Medicine Web Applications were not responding. All applications should
be working at this time. I you are still experiencing issues please call
the service desk at 2-2056
The applications that were affected are:
Medicine Mail List Generator
Account Distribution Editor
Billing System
Blue
Custom Aliases Editor
Grants and Contracts
New Hire Request Form
Payroll Information
PDP Financial Reports
Internal Medicine Residency Candidate Evaluations
Med/Peds Residency Candiddate Evaluation
Revenue Reports
RVU Reports
Timecard
Date: November 29, 2007, 10:10
What's affected? Divisional File Services
Who's affected? BSD "Files" users
When will it be available? November 29, 2007, 10:00
You may be experiencing issues with files. If you are unable to access your
shared drives on this server, please log off and log back in. This will
resolve the issue for many. If you are still unable to access your files
please call the service desk at 2-2056.
Date: November 27, 2007, 10:56
What's affected? netfiles.bsd.uchicago.edu Web Interface for Files
Who's affected? BSD File share users
When will it be available? November 26, 2007, 17:00
netfiles.bsd.uchicago.edu was successfully brought back online last night.
If you experience any technical difficulty please call the helpdesk thank
you for your patience.
Date: November 27, 2007, 10:53
What's affected? ARC & EPS
Who's affected? ARC & EPS Users
When will it be available? November 27, 2007, 10:50
ARC & EPS are now up and operational. An investigation is currently
underway to further address the issue.
Date: November 27, 2007, 08:54
What's affected? ARC & EPS
Who's affected? ARC & EPS users
When will it be available? November 27, 2007 09:45
ARC & EPS are currently unavailable, we are working to return theses
services to operation.
Date: November 26, 2007, 16:34
What's affected? netfiles.bsd.uchicago.edu Web Interface for Files
Who's affected? BSD File share users.
When will it be available? November 26, 2007, 17:00
netfiles.bsd.uchicago.edu is currently not available. Technicians are
currently working to resolve this issue. We apologize for the
inconvenience.
Date: November 26, 2007, 13:50
What's affected? Divisional File Server
Who's affected? Anyone using the file server called Files
When will it be available? November 26, 2007, 12:00
Connectivity issues with the divisional file server were resolved. Thank
you for your patience.
Date: November 26, 2007, 11:52
What's affected? Divisional File Server
Who's affected? Anyone using the file server called Files
When will it be available? November 26, 2007,
Files the divisional file server is currently experiencing some application
connectivity issues. Technicians are currently working to resolve this
issue.
Date: November 19, 2007, 11:29
What's affected? Pediatrics File Sharing
Who's affected? Peds
When will it be available? November 19, 2007, 6:00-8:00 PM Maintenance
The Pediatrics file server called peds-fs04 has experienced an HD failure.
We will be doing maintenance at 6:00PM tonight to replace the failing
drives.
Date: November 16, 2007, 08:21
What's affected? Divisional File Services
Who's affected? A subset of BSD "Files" users
When will it be available? November 16, 2007, 9:00
We are continuing to experience issues with files. If you are unable to
access your shared drives on this server, please log off and log back in.
This will resolve the issue for many. If you are still unable to access
your files please call the service desk at 2-2056.
Date: November 16, 2007, 07:41
What's affected? File sharing on the server known as "files"
Who's affected? A subset of BSD "files" users
When will it be available? November,16,2007,08:30
We are currently experiencing issues with the primary file server for BSD.
Some users may experience trouble accessing their f and g drives.
Technicians are currently working on the issue and updates will follow as
they are available. Thank you for your patience.
Date: October 26, 2007, 01:09
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? October 26, 2007, 01:00
"Files" service has now been restored.
Date: October 26, 2007, 00:09
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? October 26, 2007, 01:30
Scheduled downtime of \\files will take a bit longer than planned. The
server is expected to be back online around 1:30am. Thank you for your
patience.
Date: October 18, 2007, 12:27
What's affected? Print Server Med-PC21
Who's affected? Users the use the server for a print queue
When will it be available? October 18, 2007 13:00
The Print server, Med-PC21 is currently down.
Date: October 11, 2007, 18:03
What's affected? Pritzker Document Management
Who's affected? PSM
When will it be available? October 11, 2007, 16:00
adm-pdmn2-p127 redundancy and other hardware related issues have been
resolved. We will continue to monitor this system throughout the next few
weeks to ensure its continued stability. We apologize for any inconvenience
this outage has caused.
Date: October 11, 2007, 14:12
What's affected? Pritzker Document Management
Who's affected? PSM
When will it be available? October 11, 2007, 23:00
adm-pdmn2-p127 experienced a hardware redundancy failure. We are working to
get the parts in and get redundancy operational once again. We apologize
for the inconvenience.
Date: October 10, 2007, 16:21
What's affected? Pritzker Document Management
Who's affected? PSM
When will it be available? October 10, 2007, 23:00
The Adm-pdmn2-p127 server is currently down. We are investigating the cause
of the failure. The current estimate for service restoration is unknown. We
will continue to update as information becomes available.
Date: September 27, 2007, 12:39
What's affected? Document Management System
Who's affected? ORS
When will it be available? September 27, 2007 12:30
The document management service is once again available.
Date: September 27, 2007, 11:18
What's affected? Document Management System
Who's affected? ORS
When will it be available? September 27, 2007, 10:32
We have experienced a temporary service outage affecting BSD databases. The
outage lasted 5 minutes; however, some services might still be affected. We
apologize for any inconvenience this outage may have caused.
Date: September 26, 2007, 19:33
What's affected? VS02 Exchange Mail Cluster
Who's affected? All users of the above cluster
When will it be available? September 26, 2007 19:30
The mail service has been restored. All mail is now being delivered that
was in queue.
Date: September 26, 2007, 19:09
What's affected? VS02 Email Server
Who's affected? Anyone on the VS02 cluster (will update)
When will it be available? September 26, 2007 21:00
The VS02 Exchange mail cluster is currently down. We are investigating the
cause of the failure. The current list of users affected is being
generated and will be posted as soon as this is known.
The current estimate for service restoration is unknown as well. We will
continue to update as information becomes available.
Date: September 26, 2007, 19:04
What's affected? BSD Email
Who's affected? Various email users accross all departments
When will it be available? September 26, 2007 20:00
We are currently expieriencing issues with one of the email servers and
technicians are currently working to resolve the issue.
Date: September 26, 2007, 11:20
What's affected? Oacis, Progeny, and ACES
Who's affected? Users of the above services
When will it be available? September 26, 2007, 12:30
Server is unresponsive. Needs to be rebotted and re-evaluated. will
update at 12:30
Date: September 11, 2007, 15:39
What's affected? BSD Email to UCH
Who's affected? BSD E-mail users
When will it be available? September 11, 2007, 16:00
Mail delivery from BSD to UCH is currently slow. We are working to resolve
the issue
Date: September 08, 2007, 23:15
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? September 8, 2007, 23:12
"Files" service has now been restored.
Date: September 08, 2007, 23:01
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? September 8, 2007, 23:30
We will be performing system diagnostics on the machine known as "Files".
The service interruption should not exceed 30 minutes.
Date: September 05, 2007, 14:55
What's affected? Exchange E-Mail
Who's affected? Peds and SRF E-mail users
When will it be available? September 09, 2007, 02:51
Pediatrics e-mail service has now been restored. All e-mail services are
now functional. We are sorry for any inconvenience this outage has
caused.
Date: September 05, 2007, 14:09
What's affected? Exchange E-Mail
Who's affected? Peds and SRF E-mail users
When will it be available? September 09, 2007, 03:00
SRF e-mail service has been restored. Peds e-mail service will be restored
within the hour.
Date: September 05, 2007, 14:03
What's affected? Exchange E-Mail
Who's affected? A subset of PEDS and SRF e-mail users
When will it be available? September 05, 2007, 03:00
All e-mail is again funtional for all users except a subset of PEDS and SRF
users. Service should be restored for these users within the hour.
Date: September 05, 2007, 11:49
What's affected? Exchange E-Mail
Who's affected? Limited E-Mail Users
When will it be available? September 5, 2007 01:00
Some users my be expericing a e-mail outage. We are aware of the problem
and working to resolve it.
Date: September 05, 2007, 10:00
What's affected? Exchange E-mail
Who's affected? A subset of BSD users
When will it be available? Semptember 05, 2007, 10:00
The exchange server system is now properly functioning. Thank you for your
patience.
Date: September 05, 2007, 09:52
What's affected? Exchange E-mail
Who's affected? A subset of BSD users
When will it be available? Semptember 05, 2007, 10:45
We are currently expierencing issues with one of the email servers.
Technicians are currently working on the issue.
Date: August 20, 2007, 10:23
What's affected? Some Applications
Who's affected? All BSD Users
When will it be available? August 20, 2007, 11:00
We experienced a database availability issue earlier today. This issue was
identified and corrected. Everything is properly functioning now.
Date: July 30, 2007, 10:54
What's affected? Exchange E-mail
Who's affected? Users on exchange server exchvs03 - adm-mailboxstore06
When will it be available? August 3, 2007
We will be performing preventative maintenance on the exchange server
exchvs03 on Monday 7/30/07 thru Friday 8/3/07. We will be moving only about
200 users to a new mailbox store so most users will not see any downtime.
Each user that is being moved could see up to 30 minutes of downtime.
Date: July 17, 2007, 17:07
What's affected? Document Management System
Who's affected? ORS
When will it be available? July 17, 2007, 16:00
The document management service is experiencing an internet protocol
conflict with an offending workstation. Our security team is working with
NSIT to shut off the offending network jack.
Date: July 17, 2007, 15:48
What's affected? Document Management System
Who's affected? ORS
When will it be available? July 17, 2007, 16:00
The document management service is currently unavailable. Technicians are
on their way to assess the problem. More information as it becomes
available.
Date: July 16, 2007, 15:29
What's affected? BSD Exchange E-mail
Who's affected? A subset of BSD e-mail users
When will it be available? July 16, 2007, 3:40
The exchange server system is now properly functioning. Thank you for your
patience.
Date: July 16, 2007, 15:10
What's affected? BSD Exchange E-mail
Who's affected? A subset of BSD e-mail users
When will it be available? July 16, 2007, 3:40
The exchange server system is currently experiencing an issue with
failover. We expect to have this problem resolved shortly. We apologize for
any inconvenience this may have caused.
Date: July 13, 2007, 10:33
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? July 13, 2007, 9:30
The issues affecting the server known as Files have been resolved. All
services should be restored. If you have difficulty connecting to Files,
please reboot your machine and retry the connection. If issues persist,
please contact the Service Desk at 2-2056.
Date: July 13, 2007, 08:18
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? July 13, 2007, 09:00
The divisional file share files.bsd.uchicago.edu is currently experiencing
authentication issues with its authentication servers. Technicians are
currently looking into the problem. We apologize for any inconvenience this
may cause.
Date: July 05, 2007, 15:39
What's affected? Pediatrics websites
Who's affected? pediatrics and it's customers
When will it be available? July 05, 2007 3:34pm
Services have been restored. ESG analysts continue to investigate the
issue for causality.
Date: July 05, 2007, 14:41
What's affected? Pediatrics websites
Who's affected? Pediatrics Staff and customers
When will it be available? Thursday July 05, 2007 4:30pm
Server peds-sql01 has stopped responding to network requests. The cause of
this is unknown. ESG analysts have been dispatched to our downtown data
center.
Date: June 28, 2007, 10:04
What's affected? med-ntfs01
Who's affected? medicine,neurology,uccrc, pediatrics
When will it be available? June 28 2007 9:35am
All services are restored.
Date: June 28, 2007, 09:24
What's affected? Med-ntfs01: Medicine OACIS; ACES; ERAS
Who's affected? Medicine, Neurology, UCCRC
When will it be available? June 28, 2007 10:30am
Currently Med-ntfs01 is not accepting new connections. ESG analysts have
been dispatched.
Date: June 22, 2007, 11:55
What's affected? Divisional File Services
Who's affected? Anyone connecting to files.bsd.uchicago.edu file server
When will it be available? June 22, 2007, 12:00
The divisional file server was experiencing a heavy load volume of
connectivity. Connections are now being offset to balance the load. We
apologize for any inconvenience this issue may have caused.
Date: June 22, 2007, 10:37
What's affected? Divisional File Services
Who's affected? Anyone connecting to files.bsd.uchicago.edu file server
When will it be available? June 22, 2007, 12:00
The divisional file server is currently experiencing technical
difficulties. Technicians are in the process of making an assessment of the
problem. We apologize for any inconvenience this may have caused.
Date: June 15, 2007, 12:25
What's affected? Exchange Mailboxes
Who's affected? Exchange user on ADM-EXCHVS01 & ADM-EXCHVS03
When will it be available? June 15, 2007 13:00
Because of emergency work on the SAN users that have their exchange
mailboxes on ADM-EXCHVS01 & ADM-EXCHVS03 may see some slowness and
connection problems within outlook.
Date: June 15, 2007, 07:54
What's affected? Snow file services and applications
Who's affected? Health Studies and others in BSD
When will it be available? June 15, 2007 10:00 AM
There has been a critical hardware failure on Snow. The main data array
has failed. Data is currently being restored to an alternate source.
Users will be notified as to the new target for Health Studies
data.
Date: May 31, 2007, 15:14
What's affected? Exchange e-mail
Who's affected? All e-mail servers
When will it be available? May 31, 2007, 04:00
You may notice some e-mail slowness for the next 45 minutes do to
maintenance.
Date: May 31, 2007, 12:18
What's affected? OIT
Who's affected? OIT Users
When will it be available? May 31, 2007, 12:30
OIT services have been verified functional and are now once again
available. We apologize for the inconvenience.
Date: May 31, 2007, 12:13
What's affected? OIT
Who's affected? OIT Users
When will it be available? May 31, 2007, 12:30
OIT server licensing servers experienced an unexpected error. The
application has been restarted and we are waiting on verification of
services.
Date: May 30, 2007, 16:12
What's affected? Backup Infrastructure
Who's affected? All BSD Users
When will it be available? May 31, 2007 16:00
The server that is responsible for backup and restores is currently down.
During this time no backups and restores can be done. Estimated time or
service restoration May 31, 2007 4:00 pm
Date: May 23, 2007, 12:41
What's affected? AD Exchange Mail
Who's affected? All AD Exchange Mail users
When will it be available? May 23, 2007, 12:00
Exchange issues have now been resolved. If you are experiencing any further
technical difficulties with your outlook client, please contact the
helpdesk at 2-2056. Thank you for your patience.
Date: May 23, 2007, 11:21
What's affected? AD Exchange Mail
Who's affected? All AD Exchange Mail users
When will it be available? May 23, 2007, 12:00
The AD Exchange mail system is experiencing some slowness. Technicians are
in the process of diagnosing/fixing any issues.
Date: May 22, 2007, 11:54
What's affected? BSD Survey Tool
Who's affected? ALl BSD Survey Tool Users
When will it be available? May 22, 2007 12:00PM
bsdsurvey.bsd.uchicago.edu is now once again available. Thank you for your
patience.
Date: May 22, 2007, 11:44
What's affected? scrs-srv01 >> EMR, Spectrasoft
Who's affected? Student Counseling
When will it be available? May 22, 2004, 2:00pm
Services are being restablished on the server clean.
Date: May 22, 2007, 10:02
What's affected? BSD Survey Tool
Who's affected? All BSD Survey tool users
When will it be available? May 22, 2007, 12:00 PM
Attempts to connect to bsdsurvey's available network management connection
and rebooting the server has failed. A technician is being sent to visit
this server.
Date: May 22, 2007, 09:19
What's affected? BSD Survey Tool
Who's affected? All BSD Survey tool users
When will it be available? May 22, 2007, 12:00 PM
bsdsurvey.bsd.uchicago.edu is currently experiencing a hardware issue.
Technicians are in the process of looking into this issue.
Date: May 22, 2007, 08:36
What's affected? SCRS-SRV01: EMR, Spectrasoft
Who's affected? Student Counseling Resource Center
When will it be available? May 22, 2007 12:00PM
scrs-srv01 operating system is now up, stable and the service is in the
process of being reestablished. Thank you for your patience.
Date: May 21, 2007, 18:41
What's affected? SCRS-SRV01: EMR, Spectrasoft
Who's affected? Student Counseling Resource Center
When will it be available? May 22, 2007 12:00pm
The Hard Drive on SCRS-SRV01 Is failing causing the server to spontaneously
shut down every 4 hours. Currently technicians are diagnosing the problem;
Imaging the existing drive; Installing replacemsnt hardware; Reinstalling
the data. Temporary services have been setup on SCRS-SRV02. Limited
scheduling ability is available.
Date: May 07, 2007, 10:35
What's affected? BSD Accruals
Who's affected? Users of the above service
When will it be available? May 7 2007 10:00
The accruals system is available again. Service was restored at
10:00
Date: May 07, 2007, 09:33
What's affected? BSD Accruals
Who's affected? Users of the above service
When will it be available? May 7 2007 10:30
The accruals system is currently down. Tech's are currently working to
bring the system back up.
Date: May 02, 2007, 10:34
What's affected? Print services for BSD
Who's affected? BSD
When will it be available? May 02, 2007, 11:30
Print server PS3 is down. Technicians have been dispatched to the
machine.
Date: April 19, 2007, 15:51
What's affected? file servicies on \\files
Who's affected? All BSD
When will it be available? April 19, 2007, 03:00pm
File services on \\files have been restored and are stable.
Date: April 19, 2007, 14:37
What's affected? \\Files >> file sharing
Who's affected? All BSD users
When will it be available? April 19, 2007, 3:30
The file server files has gone down. BSDIS technicians are aware and
working on the service. Please check this site for updated
information.
Date: April 14, 2007, 17:23
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? April 14, 2007 17:00
File sharing services have been up since 3:16 PM. We will continue to
monitor this service for the issues that were experienced earlier in the
day.
Date: April 14, 2007, 15:29
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? April 14, 2007 18:00
The files.bsd.uchicago.edu service continues to have the malfunction issue
that was experienced earlier. We are currently looking into this issue and
will continue to monitor this service. We apologize for the
inconvenience.
Date: April 14, 2007, 13:45
What's affected? Divisional File Services
Who's affected? File sharing services on files.bsd.uchicago.edu
When will it be available? April 14, 2007, 13:32
As of 12:55PM files.bsd.uchicago.edu the divisional file share experienced
a system malfunction. As of 1:32PM services have now been restored.
Date: April 13, 2007, 13:18
What's affected? File and websharing on med-files
Who's affected? UCCRC Gastroenterology and assorted medicine users
When will it be available? April 13, 2007 12:45
Service has bee restored.
Date: April 13, 2007, 13:15
What's affected? Filesharing and Web sites on Med-files
Who's affected? UCCRC Gastroenterology
When will it be available? April 13 2007 12:30PM
Users are unable to mount fileshares. System is up and stable. ESG is
investigating.
Date: April 13, 2007, 10:24
What's affected? Filesharing and Web sites on Med-files
Who's affected? UCCRC Gastroenterology
When will it be available? April 13 2007 12:30PM
Users are unable to mount fileshares. System is up and stable. ESG is
investigating.
Date: April 13, 2007, 10:03
What's affected? PS3
Who's affected? Users trying to access features of PS3
When will it be available? April 13, 2007 09:45
PS3 services are once again available.
Date: April 13, 2007, 09:12
What's affected? PS3
Who's affected? Users trying to access features of PS3
When will it be available? April 13, 2007 10:30
PS3 is having service issues. While you are able to connect to it, you
will be unable to use any of it's services. We are working to restore its
features.
Date: April 11, 2007, 11:24
What's affected? Pediatrics web site
Who's affected? All
When will it be available? April 11, 2007 11:00
The server which holds pediatrics web sites experienced a network hardware
failure. The server is once again available.
Date: April 11, 2007, 09:16
What's affected? Pediatrics Web Sites
Who's affected? Pedaitrics Web Site Users
When will it be available? April 11 2007, 10:00 AM
The Pediatrics Webserver is currently experiences network connectivity
issue, which is making it unavailable. We are working to return
service
Date: April 10, 2007, 12:20
What's affected? LDAP serves
Who's affected? LDAP file servers
When will it be available? April 10, 2007 11:57
LDAP authenticated files (i.e. snow.bsd) are fully functional.
Date: April 10, 2007, 10:45
What's affected? FlileShares
Who's affected? LDAP file Servers
When will it be available? April 10, 2007 11:00 AM
LDAP file servers are currently experiencing issue. Some servers such as
snow.bsd, may be inaccessable.
Date: April 02, 2007, 10:34
What's affected? See Below
Who's affected? See Below
When will it be available? April 2, 2007, 12:00
Attention BSDIS customers:
Enterprise services have been restored in Medicine and "BSD-Dean" areas,
including:
--Medicine fileshares (med-ntfs05/med-ntfs10 and med-ntfs02)
--BSD-Dean print services (ps02 & ps03)
--"Files" server*
--Application servers (various)
*We are still investigating a problem preventing some users from connecting
to the "Files" server. Enterprise Services is troubleshooting the issue,
and we will send out a notification when the issue is resolved.
The remaining Medicine mailboxes were also migrated to the new divisional
email system. As a result, calls to the Service Desk are currently
extremely high at the moment, so we thank you for your patience.
We apologize again for the tremendous inconvenience caused by these service
failures, and thank you for your patience as we worked to restore
services.
Date: March 30, 2007, 15:41
What's affected? Files (Harp) Fileserver
Who's affected? BSD Users who access 'files' fileserver
When will it be available? March 31, 2007 12:00
The Files fileserver (harp), will be unavailable for the remainder of the
day. We are working to restore services as quickly as possible.
Date: March 30, 2007, 11:47
What's affected? Files fileserver
Who's affected? Anyone mounting shares from Files fileserver
When will it be available? March 30, 2007, 13:00
Some users are having issues mounting shares on the 'Files' fileserver. We
are working to determine why this only affects certain users.
Date: March 30, 2007, 11:23
What's affected? Peds web service
Who's affected? Anyone trying to access pediatrics.uchicago.edu
When will it be available? March 30, 2007, 11:00
The pediatrics web server is once again available.
Date: March 30, 2007, 10:41
What's affected? Medfs10, Files, and Snow fileservers
Who's affected? Users of the above services
When will it be available? March 30, 2007, 09:00
The file servers are once again available for access. If you have any
concearns, please contact the helpdesk.
Date: March 30, 2007, 09:01
What's affected? Peds web service
Who's affected? Users of the above service
When will it be available? March 30, 2007, 11:00
The peds web service is currently down. We are working to restore
access.
Date: March 29, 2007, 12:42
What's affected? Med-ntfs05 (Medfs10) filesharing
Who's affected? All filesharing on above server
When will it be available? March 29, 2007, 13:50
MEDFS10 no has the same issues that Med-ntfs02 does in that BSDAD users can
no longer authenticate to it. This is being worked on along with the
med-ntfs02 and files fileservers.
Date: March 29, 2007, 10:27
What's affected? Files (Harp), Med-ntfs02, and snow fileservers
Who's affected? BSDAD users authenticating against the above servers
When will it be available? March 29, 2007, 12:00
The fileservers are not allowing BSDAD users to authenticate. We are
currently working to resolve the issue.
Date: March 29, 2007, 09:25
What's affected? All BSD-DEAN services, Sharepoint, Snow fileserver, med-ntfs02 fileserver
Who's affected? Anyone accessing the above serivces
When will it be available? March 29, 2007, 04:00
Services have been restored. Files (harp) filesharing is still having
issues authenticating to the BSDAD domain and we are continuing to work on
it.
Date: March 28, 2007, 14:48
What's affected? Files (Harp) Fileserver
Who's affected? Users who access 'files' fileserver
When will it be available? No ETA
Harp (files) cannot be brought back up until the Domain Controllers for the
BSD-DEAN domain are brought back up.
Date: March 28, 2007, 14:40
What's affected? Files (Harp) Fileserver
Who's affected? Users who access 'files' fileserver
When will it be available? March 28, 2007, 15:00
Restarting Harp's fileserving program did not fix the issue. Moving eta of
restoration to 15:00. We will update the bulletin again when more
information is available.
Date: March 28, 2007, 14:23
What's affected? Files (Harp) Fileserver
Who's affected? BSD Users who access 'files' fileserver
When will it be available? March 28, 2007, 14:45
Files filesharing service has crashed and requires a restart. The restart
should take no longer then 20 minutes.
Date: March 28, 2007, 11:36
What's affected? All BSD-DEAN services, Sharepoint, Snow fileserver, med-ntfs02 fileserver
Who's affected? Anyone accessing the above serivces
When will it be available? Unknown, will continue to update
Services are still down, we are working with InfoSec and NSIT to restore
services as quickly as possible.
Date: March 28, 2007, 09:52
What's affected? BSD-DEAN Domain
Who's affected? Any Users Accessing resources to BSD-DEAN Domain
When will it be available? March 28, 2007 11:00
The BSD-DEAN Domain is experiencing network issues. We are aware of the
problem and are working to make the services available. Any user that us
authenticating to the BSD-DEAN domain will not be able to authenticate for
the time being.
Date: March 28, 2007, 09:51
What's affected? Filesharing, Authentication, Most BSD-Dean Services
Who's affected? BSD-DEAN Users, Users accessing BSD-DEAD resources
When will it be available? March 28, 2007, 12:00pm
The primary authentication / domain controllers for BSD-DEAN are currently
down which is preventing various services from running as intended. This
will affect all BSD-DEAN users as well as anyone accessing BSD-DEAN
services.
ETA is 2 hours for restoral of services.
Date: March 22, 2007, 11:43
What's affected? File Share
Who's affected? all file share users on file
When will it be available? March 22, 2007 11:30
The file server FILES is up and operational
Date: March 22, 2007, 10:47
What's affected? Files
Who's affected? All file share users
When will it be available? March 22, 2007 11:45
The File Server known as files is currently down. We are working to return
the machine to full functionality ASAP.
Date: February 21, 2007, 17:57
What's affected? Med-ntfs02
Who's affected? Medicine Administration, UCCRC and Hi volume users, SCRS
When will it be available? February 21, 2007 08:30pm
Medicine File server med-ntfs02 went down unexpectedly during a hardware
hot-swap operation. The server was restarted and most services are
restored. The SCRS directory is being restored.
Date: February 05, 2007, 08:55
What's affected? Exchange E-mail, File Servers, Application, Web
Who's affected? BSD
When will it be available? February 3 2007 12:00 AM
Scheduled maintenace for Feb. 2, 2007 went as planned. All services have
been restored.
Date: January 30, 2007, 18:36
What's affected? Medicine Email
Who's affected? User on Med-ntex04
When will it be available? January 29, 2007 6:35pm
Med-NTEX04 is up and functioning normally. All service restored
Date: January 30, 2007, 16:53
What's affected? Medicine Exchange E-mail
Who's affected? Medicine Users with mailbox on Med-ntex04
When will it be available? January 30, 2007 5:30 pm
Med-ntex04 is current down. We are working to restore service ASAP
Date: January 25, 2007, 11:50
What's affected? Pediatics Exchange and web services
Who's affected? All of Pediatrics
When will it be available? January 25, 2007, 11:15am
All services have been restored. Outage was due to a malfunctioning UPS.
The unit has been decomissioned.
Date: January 25, 2007, 11:50
What's affected? Pediatics Exchange and web services
Who's affected? All of Pediatrics
When will it be available? January 25, 2007, 11:15am
All services have been restored. Outage was due to a malfunctioning UPS.
The unit has been decomissioned.
Date: January 25, 2007, 10:30
What's affected? Pediatrics Exchange and Web services
Who's affected? All of Pediatrics
When will it be available? January 26, 2007, 01:00
The pedatrics server room is experiencing power problems. Servers are
being shut down as needed to protect data. Users may experience an
inability to access certain data.
Date: December 18, 2006, 16:20
What's affected? BSD Mail
Who's affected? All BSD
When will it be available? December 18, 2006, 08:00 PM
BSDIS user that forward their mail thru uchicago aliases (@uchicago.edu)
are not getting mail. A new spam appliance is queueing mail up on the
university side. This is an NSIT (uchicago) problem and they are working on
it. For status check here or call 4-TECH (NSIT.
Date: December 09, 2006, 15:51
What's affected? Doc Mgmt; BSD Survey; Building Security;
Who's affected? Surgery; BSD
When will it be available? December 09, 2006, 06:00pm
Power has been lost in the 0103 closet. ESG Oncall is contacting UCH
facilities, and checking all affected machines.
Date: December 02, 2006, 19:36
What's affected? mail.bsd.uchicago.edu, OWA
Who's affected? Exchange Users, OWA
When will it be available? December 2, 2006 9:00 am
This morning the Exchange Web interface (OWA, mail.bsd.uchicago.edu) has
experience sporadic problems. These issues were resolved at approximately
9:30 am
Date: December 02, 2006, 18:31
What's affected? E-mail
Who's affected? BSD email recipients
When will it be available? Decmeber 2, 2006 8:00 pm
The BSD email system is current down. We are working to restore service as
soon as possible.
Date: October 22, 2006, 22:41
What's affected? October 22, 2006 10:30
Who's affected? IMAP Outgoing mail
When will it be available? All IMAP mail users
Outgoing IMAP mail service is now functioning properly. The server was
experiencing a high load memory issue. Please restart your mail client and
try sending mail again. If you continue to experience issues please call
the helpdesk at 4-2561.
Date: October 22, 2006, 21:23
What's affected? IMAP Outgoing mail
Who's affected? All IMAP mail users
When will it be available? October 22, 2006, 11:00
Some users are experiencing issues sending e-mail over IMAP. We apologize
for the invconvenience, we are currently working to resolve this issue.
Date: October 19, 2006, 13:00
What's affected? All PEDS services
Who's affected? All users in Pediatrics or users that need to access Pediatrics resources
When will it be available? October 19, 2006, 1500
All Pediatrics services, save file sharing, have been restored. ESG is
currently working on restoring access to file sharing.
Date: October 19, 2006, 11:24
What's affected? All PEDS services
Who's affected? All users in Pediatrics or users that need to access Pediatrics resources
When will it be available? October 19, 2006, 1230
Contsruction in or near the Pediatrics department caused today's power
outage. Power is near full restoration.
Date: October 19, 2006, 10:44
What's affected? All PEDS services
Who's affected? All users in Pediatrics or users that need to access Pediatrics resources
When will it be available? October 19, 2006, 1400
The power is out in Pediatrics. ESG members are working with the
facilities department to restore power.
Date: October 19, 2006, 09:53
What's affected? Med-ntfs01-Oacis
Who's affected? Medicine Users
When will it be available? October 19, 10:00
Med-ntfs01 is available, the Oacis share on the server is now available.
Date: October 19, 2006, 09:30
What's affected? Med-ntfs01
Who's affected? Medicine
When will it be available? October 19, 10:00
Med-ntfs01 is available, the Oacis share on the server is
unavailable
Date: October 17, 2006, 09:53
What's affected? Pediatrics Outgoing Mail
Who's affected? Pediatrics E-mail Users
When will it be available? October 10, 2006 10:00
Pediatrics e-mail users are now able to send e-mail to recipients outside
the pediatrics domain.
Date: October 17, 2006, 08:39
What's affected? Pediatrics Outgoing Mail
Who's affected? Pediatrics E-mail Users
When will it be available? October 10, 2006 10:00
Pediatrics e-mail users are not able to send e-mail to recipients outside
the pediatrics domain. You can still receive outside e-mail and you can
still send e-mail to other users with a pediatrics e-mail address.
Date: October 13, 2006, 09:18
What's affected? BSDAD Outlook Web Access
Who's affected? BSDAD E-mail Users
When will it be available? October 13, 2006 08:45
Outlook Web Access was unavailable for approximately 45 minutes. The issue
has been resolved.
Date: October 12, 2006, 17:49
What's affected? IMAP mail
Who's affected? all BSDIS
When will it be available? Available now October 12, 2006, 5:50pm
IMAP mail and netmail was experiencing a problem from 4:30pm until 5:45pm.
Engineers were dispatched. Service has been restored.
Date: October 06, 2006, 09:51
What's affected? IMAP Mai
Who's affected? IMAP Mail users
When will it be available? October 06, 2006, 9:45
The source of the problem was a corrupted database file on our server.
After replacing the file we successfully verified connectivity. Some users
are still experiencing problems and we are working on resolving the
remaining issues.
Date: October 06, 2006, 09:24
What's affected? IMAP Mail
Who's affected? IMAP Mail users
When will it be available? October, 06, 2006 13:00
No progress has been made at this time. We are still diligently trying to
find a solution.
Date: October 05, 2006, 11:43
What's affected? IMAP Mail
Who's affected? IMAP Mail users
When will it be available? October, 05, 2006, 15:00
Some users are experiencing difficulties receiving their IMAP mail. We are
currently working to address these IMAP mail issues and apologize for the
inconvenience. We will have an update in the next two hours.
Date: October 04, 2006, 12:28
What's affected? IMAP Incoming Mail
Who's affected? IMAP Incoming Mail
When will it be available? October 04, 2006, 17:00
We are currently experiencing a high load on the IMAP mail system. If you
experiencing connectivity issues with your mail client, please use
https://netmail.bsd.uchicago.edu to check your e-mail. We apologize for the
inconvenience.
Date: September 29, 2006, 08:34
What's affected? Psychiatry File Sharing Services
Who's affected? Psychiatry Customers using Hoggle
When will it be available? September 29, 2006, 07:45
File sharing services have been restored on the server known as Hoggle as
of 7:45am.
Date: September 29, 2006, 07:36
What's affected? Psychiatry File Services
Who's affected? Psychiatry Customers using Hoggle
When will it be available? September 29, 2006, 09:00
The machine known as Hoggle which provides file sharing services to the
Department of Psychiatry is unavailable as of 5:00pm Thursday night. We are
currently troubleshooting the issue and hope to have the situation resolved
by 9:00am.
Date: September 22, 2006, 11:29
What's affected? Pediatrics Web Email
Who's affected? Pediatrics users
When will it be available? September 22, 2006, 11:30
We have restored service on email access for Pediatrics users via
peds-webmail.bsd.uchicago.edu.
We appologize for the interruption.
Thank you
Date: September 22, 2006, 11:16
What's affected? Pediatrics Web Email
Who's affected? All Pediatrics Users
When will it be available? September 22, 2006, 13:30
The pediatrics Exchange mail system is experiencing problems with acess via
peds-webmail.bsd.uchicago.edu.
We hope to have service fully restored by 1:30pm Today, Friday the 22nd.
Thank you for your patience and understanding.
Date: September 20, 2006, 10:11
What's affected? Printing via ps2 print server
Who's affected? BSD Users
When will it be available? September 20, 2006, 10:30
We rebooted the print server ps2 at 10:10 am to deal with problems that
users reported printing to printers shared on it.
Service is expected to be available by 10:30am.
Date: September 11, 2006, 17:19
What's affected? September 11, 2006
Who's affected? All BSD
When will it be available? September 11, 2006, 17:18
BSDIS fileserver \\files file sharing services have been restarted
successfully.
Date: September 11, 2006, 17:11
What's affected? September 11, 2006
Who's affected? All BSD
When will it be available? September 11, 2006, 17:15
BSDIS fileserver \\files needs to have the file sharing services restarted
in order to kill several hung processes and clear out some memory.
Date: September 08, 2006, 18:35
What's affected? BSD IMAP
Who's affected? BSD IMAP Mail system Users
When will it be available? September 08, 2006, 17:43
During the time frame of 4:10PM-5:30PM on September 8th any email that
bounced will need to be resubmitted. We apologize for the inconvenience.
Date: September 08, 2006, 17:44
What's affected? BSD IMAP
Who's affected? BSD IMAP Mail system Users
When will it be available? September 08, 2006, 17:43
Mail is now being delivered. Service is now functioning normally.
Date: September 08, 2006, 16:30
What's affected? BSD IMAP
Who's affected? BSD IMAP Mail system Users
When will it be available? September 08, 2006, 17:22
We are experiencing mail delivery issues on the IMAP system. Specifically
mail is being queued but not delivered. We are working to resolve the
problem. Thank you for your patience.
Date: September 01, 2006, 15:56
What's affected? BSD incoming mail server
Who's affected? BSD email recipients
When will it be available? September 1, 2006, 13:30
The incoming mail server is back to a normal load and delivering incoming
mail normally.
Date: September 01, 2006, 12:25
What's affected? BSD incoming mail server
Who's affected? BSD email recipients
When will it be available? September 1, 2006, 13:30
The incoming mail server is experiencing a high load and therefore users
may notice a slight delay in incoming mail delivery. This situation should
be resolved within the next hour.
Date: August 23, 2006, 09:49
What's affected? BSD IMAP
Who's affected? All BSD Users
When will it be available? August 22 2006 18:10
The emergency maintenance on August 22nd was completed without incident.
All mail services are functional as of the completion of that
maintenance.
Date: August 22, 2006, 17:39
What's affected? BSD IMAP MAIL
Who's affected? All BSD Users
When will it be available? August 22, 2006, 18:10
At 6 pm BSDIS will be performing emergency maintenance on the BSD IMAP mail
system. The outage will effect users ability to access mailboxes, both
through a client and via netmail. We expect full service restoration by
6:10 pm.
Date: August 22, 2006, 09:49
What's affected? BSD incoming mail server
Who's affected? BSD email receipients
When will it be available? August 22, 2006, 10:00 AM
The incoming mail server is back to a normal load and delivering incoming
mail normally.
Date: August 22, 2006, 08:57
What's affected? BSD incoming mail server
Who's affected? BSD email receipients
When will it be available? August 22, 2006, 10:00 AM
The incoming mail server is experiencing a high load and therefore users
may notice a slight delay in incoming mail delivery. This situation should
be resolved within the next hour.
Date: August 18, 2006, 10:53
What's affected? BSD IMAP MAIL
Who's affected? BSD IMAP MAIL USER
When will it be available? August 18. 2006 10:50
BSD IMAP MAIL is currently experiencing problems. We are in the process of
accessing the issue and restoring the service.
Date: August 17, 2006, 10:37
What's affected? Help Desk E-Mail Response
Who's affected? BSDIS Customers
When will it be available? August 17, 2006, 12:00
Attention BSIS Customers:
The help@bsd.uchicago.edu e-mail is currently experiencing issues. If you
have sent in an e-mail request to help@bsd.uchicago.edu after 10:00 am
Tuesday please call 2-2056 to verify submission of your ticket request.
The help@bsd.uchicago.edu mailbox will be unable to receive messages from
11:00 am to 12:00 pm today as we work to resolve the issue. Updates will be
posted here to reflect any changes.
Thank you.
Date: August 16, 2006, 14:42
What's affected? BSD IMAP
Who's affected? All BSD Users
When will it be available? August 16 2006 17:00
We began experiencing a large influx of mail. The influx is causing a
Denial of Service for indbound mail. We are working with BSD InfoSec and
NSIT to determine the best course of action.
Date: August 16, 2006, 09:42
What's affected? BSD IMAP
Who's affected? All users with access to Shared mailboxes
When will it be available? August 16 2006 12:00
We are still experiencing problems with a mail server. We are working on
the problem and expect a solution by noon. Inbound email for these users
is being effected. A ripple effect is being felt by users on the entire
BSD IMAP mail system.
Date: August 15, 2006, 15:31
What's affected? BSD IMAP mailboxes
Who's affected? All users with access to Shared mailboxes
When will it be available? August 15, 2006 21:00
At 5pm today the mailbox server housing some BSD users and all Shared
mailboxes will be taken down for emergency maintenance. This will affect
your ability to utilize e-mail. We expect this outage to take
approximately 4 hours. No e-mail will be lost during this outage. Updates
will be available on http://help.bsd.uchicago.edu.
Thank you for your patience as we work to resolve this issue.
Date: August 15, 2006, 14:11
What's affected? BSD IMAP mailboxes
Who's affected? All users with access to Shared mailboxes
When will it be available? August 15, 2006 16:00
We have isolated the problem and are attempting to fix the issue. We expect
service to be fully restored to the affected users by 4pm, Today August
15th.
Date: August 15, 2006, 11:53
What's affected? BSD IMAP mailboxes
Who's affected? All users with access to Shared mailboxes
When will it be available? August 15, 2006 14:00
We are experiencing problems with one of the mailbox servers on the BSD
Imap mail system. We are working on service restoration as quickly as
possible, but at this time have no firm ETA. We will continue to update
this page as information becomes available.
Date: August 11, 2006, 09:05
What's affected? Oacis link to Stentor
Who's affected? Users of the Stentor system
When will it be available? August 12, 2006 12:00
ATTENTION Oacis / Stentor Users:
The Oacis link to Stentor is not working.
Please access Stentor via ISite Enterprise. We apologize for any
inconvenience. Images may be viewed at the following address:
http://165.68.76.25/default.asp
Please page the PACS support on-call at pager number 7745 for any
questions.
Date: August 11, 2006, 09:05
What's affected? Psychiatry E-Mail Services
Who's affected? Department of Psychiatry
When will it be available? August 10, 2006, 13:00
Space has been made available on the server known as Yoda. We thank you for
your cooperation in this matter. Services have been restored.
Date: August 10, 2006, 11:13
What's affected? Psychiatry E-Mail Services
Who's affected? Department of Psychiatry
When will it be available? August 10, 2006, 13:00
The e-mail server known as yoda is currently full. This prevents the flow
of e-mail to Psychiatry users. We are asking that users of Psychiatry
e-mail make sure that the "keep e-mail on server" box is NOT checked in
their e-mail clients, and that they download whatever mail they may have
stored on yoda immediately.
Date: July 25, 2006, 09:08
What's affected? BSD Mail Service
Who's affected? BSD Mail Users
When will it be available? July 25, 2006, 09:30
Mail issues have been resolved. Thank you for your patience.
Date: July 25, 2006, 08:19
What's affected? BSD Mail Service
Who's affected? BSD Mail Users
When will it be available? July 25, 2006, 09:30
We are currently experiencing mail issues and are in the process of
troubleshooting the problem.
Date: July 21, 2006, 10:00
What's affected? Meeting Maker
Who's affected? BSD Meeting Maker users
When will it be available? July 21, 2006, 9:59
The Meeting Maker service has been restarted and has resolved the latency
in meeting requests and updates. Please make sure to close your current
Meeting Maker client and reconnect.
We apologize for the inconvenience this short outage may have caused, and
thank you for your patience.
Date: July 21, 2006, 09:48
What's affected? Meeting Maker
Who's affected? BSD Meeting Maker users
When will it be available? July 21, 2006, 10:00
We are experiencing latency in meeting requests and updates from the
Meeting Maker server. We have determined that the Meeting Maker service
needs to be restarted in order to remedy the latency in meeting requests
and updates. Restarting the Meeting Maker service will disrupt the current
Meeting Maker connections and will require closing out of the Meeting Maker
client and reconnecting.
We apologize for the inconvenience this short outage may cause.
Date: July 20, 2006, 11:47
What's affected? Sybase database services
Who's affected? ARC, EPS and GradTrak users
When will it be available? July 20, 2006, 11:45
The sysbase server (omphalus) is now available . All sybase applications
such as ARC, EPS and GradTrak are now available.
Date: July 20, 2006, 11:18
What's affected? Sybase database services
Who's affected? ARC, EPS and GradTrak.
When will it be available? July 20, 2006, 12:00
The sysbase server (omphalus) is down due power disruption. This affects
applications such as ARC, EPS and GradTrak. We are working on restoring
services as soon as possible. We expect to have services restored by
12:00PM.
Date: July 14, 2006, 10:42
What's affected? Sybase database services
Who's affected? All users
When will it be available? July 14, 2006 10:10
Service has been restored to the database server omphalus. This affects
applications such as ARC, EPS and GradTrak. Service was restored at 10:06
am.
Date: July 14, 2006, 09:35
What's affected? Sybase database services
Who's affected? ARC
When will it be available? July 14, 2006 12:00
We have been notified of problems with the sybase database server omphalus.
This affects applications such as ARC.
We will update this page as we know more about the cause and time for
service restoration.
Date: July 10, 2006, 18:23
What's affected? BSD Oracle Database
Who's affected? All BSD Users
When will it be available? July 10, 2006, 1821
All parts have been replaced and Oracle has been restarted.
Date: July 10, 2006, 16:30
What's affected? BSD Oracle Database
Who's affected? All BSD Users
When will it be available? July 10, 2006, 18:00
We received the replacement parts and are currently working on replacing
the failed components. Unfortunately this will take a bit longer than
expected. We will post updates as we make progess on this issue.
Date: July 10, 2006, 13:37
What's affected? BSD Oracle Database
Who's affected? All BSD Users
When will it be available? July 10, 2006, 16:30
The Database server servicing applications such as the perseus survey tool
and the accruals application has suffered a hardware failure. Vendor
contract support has been notified. The replacement parts have been
shipped to UofC and will arrive within the next two hours.
Date: July 10, 2006, 11:46
What's affected? BSD Oracle Database
Who's affected? All BSD Users
When will it be available? July 10, 2006, 1400
The Database server servicing applications such as the perseus survey tool
and the accruals application has suffered a hardware failure. Vendor
contract support has been notified.
Date: July 10, 2006, 10:51
What's affected? BSD Oracle Database
Who's affected? All BSD Users
When will it be available? July 10, 2006 13:00
The Database server servicing applications such as the perseus survey tool
and the accruals application is experiencing problems. The machine is slow
in responding and may be causing application errors. Updates to this page
will follow as we have more information.
Date: July 06, 2006, 08:01
What's affected? Pediatrics web sites and web applications
Who's affected? Department of Pediatrics
When will it be available? July 06, 2006, 08:00
The Pediatrics web server has been rebuilt and all web sites and
applications are available for use. Please contact the BSDIS Help Desk
(2-2056) if a specific web site or application is not functioning
properly.
Date: July 05, 2006, 10:08
What's affected? Pediatrics web sites and applications
Who's affected? Department of Pediatrics
When will it be available? July 6, 2006, 08:00
The Pediatrics web server has suffered an unrecoverable operating system
failure. We are now rebuilding the server and will recover web site data
from last weekend's backup.
Date: July 05, 2006, 08:44
What's affected? Pediatrics web sites and web applications
Who's affected? Department of Pediatrics
When will it be available? July 5, 2006, 10:00
Pediatrics web sites and web-based applications are currently unavailable
due to a problem with the web server's operating system. We are currently
working to resolve this issue.
Date: June 30, 2006, 11:03
What's affected? http://pedtracker.uchicago.edu
Who's affected? Department of Pediatrics
When will it be available? June 30, 2006, 11:00
http://pedtracker.uchicago.edu is now available. We have resolved a
conflict between the database and the antivirus software and will continue
to monitor activity to verify that there are no recurrences.
Date: June 30, 2006, 10:18
What's affected? http://pedtracker.uchicago.edu
Who's affected? Department of Pediatrics
When will it be available? June 30, 2006, 11:00
The Peds Tracker website is currently unavailable due to instability in the
operating system. We are currently troubleshooting the issue.
Date: June 23, 2006, 11:24
What's affected? Psychiatry Meeting Maker and Psychiatry E-mail
Who's affected? Psychiatry
When will it be available? June, 23, 2006, 11:35
Meeting Maker on yoda is experiencing latency issues. We will be rebooting
the server to clear up any memory issues and load issues.
Date: June 22, 2006, 15:45
What's affected? Medicine and Psychiatry E-mail
Who's affected? Medicine and Psychiatry E-mail Users
When will it be available? June 22, 2006, 15:30
E-mail queue maintenance is done. E-mail is now being delivered in a more
timely manner. Thank you for your patience.
Date: June 22, 2006, 15:16
What's affected? Medicine and Psychiatry E-mail
Who's affected? Medicine and Psychiatry E-mail Users
When will it be available? June 22, 2006, 15:25
Minor maintenance will be done on leeches in order to help speed delivery
of e-mail. Mail will be unavaiable for < 5 minutes while queues are being
cleared.
Date: June 21, 2006, 17:38
What's affected? Medicine and Psychiatry E-mail
Who's affected? Medicine and Psychiatry E-mail Users
When will it be available? June 21, 2006, 18:30
Incoming E-mail is now being delivered. Some latency is still expected as
the queue is being cleared. We expect this latency to be resolved by
18:30. Thank you for your patience.
Date: June 21, 2006, 16:38
What's affected? Medicine and Psychiatry E-mail
Who's affected? Medicine and Psychiatry E-mail
When will it be available? June 21, 2006, 17:00
Incoming E-mail server is experiencing delays in delivering outside
sources. We are are working on a resolution to this issue.
Date: June 21, 2006, 09:00
What's affected? Syabase
Who's affected? ARC, EPS, IACUC, UID and Business Objects users.
When will it be available? June 21, 2006, 09:40
The server known as Sybase requires an emergency restart. The restart will
occur at 9:10am this morning and will affect users of the following
systems:
ARC
EPS
IACUC
UID
This may also affect users of Business Objects who connect to BSD
resources. The estimated time for service restoration is 9:40am. We
apologize for any inconvenience this may cause and hope to have the issue
resolved quickly.
Date: June 19, 2006, 11:51
What's affected? Outgoing Mail
Who's affected? BSD Mail Users
When will it be available? June 19, 2006, 11:30
We were experiencing heavy load and outgoing mail service issues. At this
time these issues have been resolved. Further investigation on this issue
is underway. Thank you for your patience and understanding.
Date: June 16, 2006, 12:21
What's affected? Cardiff OIT
Who's affected? OME and ORS users of Cardiff and Teleform
When will it be available? June 16, 2006 12:45
The server cardiff will be rebooted at 12:30pm to clear up issues we are
experiencing. Services on machine rayon and amaya expected to be restored
by 12:45pm.
Date: June 15, 2006, 14:29
What's affected? Outgoing Email
Who's affected? All BSD-Dean users
When will it be available? June 15, 2006 2:20 PM
Outgoing mail services have been restored by ESG technicians. The mail
system is 100% functional at this time.
Date: June 15, 2006, 13:45
What's affected? Outgoing mail
Who's affected? all BSD mail users
When will it be available? June 15 2006 2:30 PM
Outgoing mail is currently not flowing. Techicians are currently working
on the problem.
Date: June 14, 2006, 11:18
What's affected? Medicine Application Services
Who's affected? Medcine Users
When will it be available? June 15, 2006, 08:30
The medicine main Web Applicaiton Server med-www02 has been taken offline
due to a security incident, all Department of Medicine Applications are
down.
BSD IS has been notified. There has been no identified compromise of data.
We anticipate most applications to be back online by the morning of
Thursday June 15th.
Thank you
Date: June 14, 2006, 10:23
What's affected? Pediatrics Exchange
Who's affected? Department of Pediatrics
When will it be available? June 14, 2006, 10:20
Pediatrics Exchange email is now available. The service outage was due to a
disk space issue and has been addressed.
Date: June 14, 2006, 09:54
What's affected? Pediatrics Exchange
Who's affected? Department of Pediatrics
When will it be available? June 14, 2006, 14:00
Pediatrics users are experciencing email connectivity issues to Pediatrics
Exchange servers. We are currently trying to resolve this issues but have
no current ETA for when this issue will be resolved. We will be updating
this bulletin as we have more information.
Date: June 13, 2006, 17:04
What's affected? Medicine Application Services
Who's affected? Medcine Users
When will it be available? June 14, 2006, 09:00
We are currently investigating problems with the Application server
med-www02. We expect to have services restored as of 9am on Wednesday June
14th.
Services affected are
All web based applications, including :
Departmental Intranet
Mail List Generator
Account Distribution Editor
Billing System,
Custom Alias Editor
New Hire Request System
Medicine Web Support Request System
Laboratory Requisitions
Payroll System
Revenue Reports
PDP Financial Reports
RVU reports
Timecard System
Thank you for your patience and understanding.
Date: June 13, 2006, 13:44
What's affected? Medicine Application Services
Who's affected? User of Medicine applications
When will it be available? June 13, 2006, 17:00
The server med-www02 is experienceing intermittent problems. All web based
applications in the department of medicine are affected by this outage,
including :
Departmental Intranet
Mail List Generator
Account Distribution Editor
Billing System,
Custom Alias Editor
New Hire Request System
Medicine Web Support Request System
Laboratory Requisitions
Payroll System
Revenue Reports
PDP Financial Reports
RVU reports
Timecard System
Thank you for your patience and understanding.
Date: June 12, 2006, 08:50
What's affected? Psychiatry SQL services
Who's affected? Psychiatry users
When will it be available? June 12, 2006, 08:45
The SQL server psy-gonzo was powered off over the weekend due to power work
occuring in the Hospital. The machine was powered back on, and services
restored, as planned, as of 8:45 Monday June 12th.
Date: June 12, 2006, 08:14
What's affected? Psychiatry SQL services
Who's affected? Psychiatry users
When will it be available? June 12, 2006, 10:00
The SQL server psy-gonzo is offline. We are investigating and attempting to
restore services as quickly as possible.
Date: June 09, 2006, 07:31
What's affected? Pediatrics Exchange
Who's affected? Department of Pediatrics
When will it be available? June 9, 2006, 07:30
The Pediatrics Exchange service is now available.
Date: June 09, 2006, 07:24
What's affected? Pediatrics Exchange
Who's affected? Department of Pediatrics
When will it be available? June 9, 2006, 08:00
The Pediatrics Exchange system is currently down due to errors in the log
mechanism. BSDIS is currently working to resolve the issue.
Date: June 08, 2006, 09:22
What's affected? UCH Intranet
Who's affected? BSD and UCH customers
When will it be available? Unknown
We received a report from UCH IS that the UCH Intranet web site is
currently unavailable. The paging directory is available at this URL:
http://xtend.uchospitals.
edu
We will update this bulletin as we receive information from UCH IS.
Date: June 01, 2006, 17:43
What's affected? Psychiatry Web services
Who's affected? All users
When will it be available? June 01, 2006, 17:30
Services have been restored for the Psychiatry web server.
Date: June 01, 2006, 12:18
What's affected? Psychiatry Web services
Who's affected? All users
When will it be available? June 01, 2006, 17:00
The server grover, which services websites for the department of Psychiatry
is experiencing an unplanned outage. BSDIS is working with BSD InfoSec to
try to assess the cause and come to a comprehensive solution. We expect to
be able to bring the services back online by 5pm today, June 1st.
Date: June 01, 2006, 09:41
What's affected? Psychiatry Web Sites
Who's affected? Department of Psychiatry
When will it be available? June 1, 2006, 9:39
Access to the Department of Psychiatry web server has been restored.
Date: June 01, 2006, 08:14
What's affected? Esirus and Labtrak
Who's affected? BSD Users
When will it be available? June 1, 2006, 10:00
The emergency maintenance on the server called Nemean has been completed.
The following services and applications are now available: Esirius and
Labtrak
Date: June 01, 2006, 08:09
What's affected? Psychiatry Web Sites
Who's affected? Department of Psychiatry
When will it be available? June 1, 2006, 10:00
The Department of Psychiatry web server is experiencing software- and
memory-related issues, causing lack of availability for department and lab
web sites. BSDIS is currently working to resolve these issues.
Date: May 31, 2006, 16:18
What's affected? Esirus and Labtrak
Who's affected? BSD Users
When will it be available? June 1, 2006, 10:00
ESG is currently conducting emergency maintenance on the server called
Nemean. The following services and applications are affected: Esirius and
Labtrak
Date: May 31, 2006, 15:59
What's affected? Psychiatry Web Sites
Who's affected? Department of Psychiatry
When will it be available? May 31, 2006, 18:00
The Department of Psychiatry web server is experiencing software- and
memory-related issues, causing lack of availability for department and lab
web sites. BSDIS is currently working to resolve these issues.
Date: May 31, 2006, 11:56
What's affected? Meeting Maker
Who's affected? BSD (all users of meetingmaker)
When will it be available? May 31, 2006, 11:55 AM
Access to the Meeting Maker service has been restored. Users can access
their calendars from the web client (https://kalendar.bsd.uchicago.edu) or
the host client.
Date: May 31, 2006, 11:51
What's affected? Meeting Maker
Who's affected? BSD (all users of meetingmaker)
When will it be available? May 31, 2006
The Meeting Maker server suffered an unscheduled power outage. The server
has powered back on and Meeting Maker should be available shortly.
Date: May 24, 2006, 14:37
What's affected? BSDIS File and print
Who's affected? All BSDIS
When will it be available? May 24, 2006, 02:35
Services have been restored to BSDsurvey, accrurals, and Print from
ps3.
Date: May 24, 2006, 14:32
What's affected? Database & Print
Who's affected? All BSD users
When will it be available? May 24, 2006, 03:25pm
Services affected are:
BSD Survey
Accurals
Print services for certain users.
Date: May 24, 2006, 13:35
What's affected? Database & Print
Who's affected? All BSD users
When will it be available? May 24, 2006, 03:25pm
Services affected are:
BSD Survey
Accurals
Print services for certain users.
Date: May 24, 2006, 13:34
What's affected? Database & Print
Who's affected? All BSD users
When will it be available? May 24, 2006, 03:25pm
Services affected are:
BSD Survey
Accurals
Print services for certain users.
Date: May 24, 2006, 13:25
What's affected? General Services
Who's affected? BSDIS users
When will it be available? May 24, 2006 03:25 pm
Several servers have gone down in the medical center. Power issues are the
suspected cause. ESG engineers have been dispatched to the location.
Please watch this space for updates.
Date: May 24, 2006, 08:56
What's affected? BSD services as seen from the Hospital network
Who's affected? All users using machines on the Hospital network
When will it be available? May 23, 2006, 18:00
The problem was caused by a faulty route to 165.68.0.0 (hospital network).
The best route to 165.68.0.0 on one of the NSIT border routers was over
Internet 2. Any traffic that passed through that router destined
for 165.68.0.0 would try to go out to Internet2 and then to the hospital
network. NSIT has changed the router to not accept routes to 165.68.0.0
from Internet2. As of 6pm on May 23rd traffic from subnet 128.135.75.0/24
to 165.68.0.0/16 appears to route properly.
Date: May 23, 2006, 14:56
What's affected? BSD services as seen from the Hospital network
Who's affected? All users using machines on the Hospital network
When will it be available? May 23, 2006, 17:00
Around 2pm we discovered that users on the 165.68.X.X network were unable
to connect to any services on the 128.135.209 or 128.135.75 networks. Both
NSIT and UCHIS network services know of the issue and are working to
resolve it. Services impacted include but are not limited to MeetingMaker
calendaring, BSDIS IMAP email, help.bsd.uchicago.edu informational
website.
Date: May 22, 2006, 09:08
What's affected? All Pediatrics Databases
Who's affected? All Pediatrics Customers
When will it be available? May 22, 2006, 09:00
All Pediatrics databases are now available after resolving a network
connectivity issue.
Date: May 22, 2006, 08:33
What's affected? All Pediatrics Databases
Who's affected? Pediatrics Database Users
When will it be available? May 22, 2006, 09:00
Peds-sql03 database server is unresponsive. We are looking into the issue.
Date: May 18, 2006, 16:44
What's affected? Pediatrics File Shares
Who's affected? Pediatrics users
When will it be available? May 18, 2006, 22:00
Due to security compromise, NSIT took the file server peds-fs02 offline.
We are working with BSD InfoSec to determine the best course of action for
service restoration.
Date: May 18, 2006, 16:22
What's affected? Pediatrics Exchange Email
Who's affected? Pediatrics Email users
When will it be available? May 18, 2006, 18:00
At 4:06pm, both pediatrics exchange servers became disconnected from the
network. We are working as quickly as possible to restore service.
Date: May 18, 2006, 08:56
What's affected? Domain logon
Who's affected? BSD-Dean domain computers and users
When will it be available? May 17, 2006, 17:30
Due to the power issues in AMBH today, we had to reboot the domain
controllers for the BSD-DEAN domain today at 5:15pm.
Services were restored by 5:30pm.
Date: May 12, 2006, 10:55
What's affected? Pediatrics Exchange Email
Who's affected? Pediatrics Email users
When will it be available? May 12, 2006, 11:30am
Pediatrics mailbox server peds-es01 is experiencing problems and is being
rebooted. This affects mail access and webmail, but does not affect mail
flowing in. No mail will be lost or rejected during the service
interruption.
Date: May 11, 2006, 16:28
What's affected? UCH-Network
Who's affected? All BSD Email Users
When will it be available? May 11, 2006 04:26
BSD email users that are trying to send messages to uchospital.edu email
addresses are no londer experiencing mail delivery delays.
Date: May 11, 2006, 16:01
What's affected? UCH-Network
Who's affected? All BSD Email Users
When will it be available? May 11, 2006 05:00
BSD email users that are trying to send messages to uchospital.edu email
address are experiencing mail delivery delays.
Date: May 10, 2006, 13:47
What's affected? Incoming Email
Who's affected? BSD Email users
When will it be available? May 10, 2006, 13:45
The incoming email service was unavailable between 13:40 and 13:45 today
due to service overload on the server. Services are again available and no
email was lost during this outage.
Date: May 10, 2006, 07:50
What's affected? BSDAD Outlook Web Access and SMTP
Who's affected? BSDAD SMTP users and OBG and Surgery OWA users
When will it be available? May 10, 2006, 07:45
BSDAD Outlook Web Access is now available for all Surgery and OBG users .
SMTP is no longer experiencing latency for any users. Services were
resored on Tuesday May 10, 2006 at 7:45AM
Date: May 09, 2006, 22:07
What's affected? BSDAD Outlook Web Access and SMTP
Who's affected? A small percentage of Surgery and OBG OWA users
When will it be available? May 10, 2006, 08:00
BSDAD Outlook Web Access is unavailable for a small percentage of users in
Surgery and OBG. SMTP mail delivery is experiencing latency for users
receiving email to @bsdad.uchicago.edu. We expect to resolve these email
issues by May 10, 2006, 08:00AM.
Date: May 09, 2006, 20:43
What's affected? BSDAD Outlook Web Access, STMP, IMAP
Who's affected? BSDAD Outlook Web Access, STMP, IMAP users
When will it be available? May 10, 2006, 00:00
BSDAD Outlook Web Access, STMP, and IMAP are unavailable due a exchange
server failure. We are currently working on this issue to restore services
ASAP.
Date: May 08, 2006, 18:38
What's affected? Ped-SQL services
Who's affected? all Peds users, All website access
When will it be available? May 08, 2006, 19:00
The department's production Microsoft SQL service has been restored; the
affected databases should be available for use. We are currently verifying
the database connectivity for web-based applications, including the
department website.
Customers that directly connect to the SQL server may be unable to access
data due to security-related issues. We will be contacting database owners
for specific applications (such as PIP and NeoDictate) tomorrow morning to
verify connectivity.
Please contact the Help Desk (2-2056, help@bsd.uchicago.edu) if you are
experiencing issues relating to one of the applications or databases listed
below so that we can restore your service as quickly as possible. Please
check http://help.bsd.uchicago.edu for further information regarding the
outage.
Date: May 08, 2006, 11:20
What's affected? Ped-SQL services
Who's affected? all Peds users, All website access
When will it be available? May 08, 2006, 02:00pm
Database server peds-sql03 is down. BSDIS engineers have been dispatched
and are currently working on the problem. Please return to this site for
updates.
Date: May 06, 2006, 10:57
What's affected? Pediatrics Exchange Email
Who's affected? Pediatrics Email users
When will it be available? April 06, 2006, 10:00
At approximately 8:30 am on Saturday May 6th, the Pediatrics Exchange
service stopped working. The cause was determined and a temporary
solution was implemented and service restored at 10:00am.
Date: May 05, 2006, 11:56
What's affected? File sharing (med-ntfs02)
Who's affected? Medicine administrators, SCRS, users of CNI dictation
When will it be available? May 12, 2006, 08:00
The Department of Medicine server med-ntfs02 has reached its storage
capacity. This issue will affect section administrators and anyone using
the CNI dictation application. BSDIS is currently working on a solution to
the storage capacity issue. In the meantime, we do ask that you review any
data folders that may reside on Med-ntfs02 and remove any redundant or
obsolete files.
We apologize for any inconvenience this may cause and thank you for your
cooperation in this matter.
Date: May 04, 2006, 12:06
What's affected? Meeting Maker
Who's affected? BSD Meeting Maker users
When will it be available? May 04, 2006, 12:00
We have successfully repaired the Meeting Maker database. Services are now
available.
Date: May 04, 2006, 07:57
What's affected? Meeting Maker
Who's affected? BSD Meeting Maker users
When will it be available? May 04, 2006, 12:00
We are currently still checking and repairing the Meeting Maker database.
Many errors have been identified and repaired.
Date: May 03, 2006, 19:22
What's affected? Meeting Maker
Who's affected? BSD Meeting Maker users
When will it be available? May 4, 2006, 08:00
We have deployed the new server hardware and have move the Meeting Maker
data to that server. Unfortunately, this has not resolved our current
issue of customers not immediately receiving new meeting invitations. We
are currently checking and repairing the Meeting Maker database. We expect
this task to take all night to complete.
Date: May 02, 2006, 22:11
What's affected? Pediatrics email
Who's affected? Pediatrics
When will it be available? May 2, 2006, 22:00
The Pediatrics Exchange server ran out of disk space for its logs, which
resulted in service unavailability from just before 6:00pm until 10:00pm.
Services are again available; BSDIS is currently working on a longer-term
solution to prevent recurrences.
Date: May 02, 2006, 17:21
What's affected? Meeting Maker
Who's affected? BSD Meeting Maker users
When will it be available? May 8, 08:00
We are experiencing latency in meeting requests and updates from the
Meeting Maker server. We have determined that this is primarily due to the
lack of processing and memory capacity on the Meeting Maker server.
We are currently readying a replacement server for a service migration this
coming weekend. We will announce a planned outage once we have pinpointed
the amount of service downtime required to migrate the service.
Date: May 02, 2006, 12:44
What's affected? BSD outgoing email
Who's affected? BSD Email users (@bsd.uchicago.edu)
When will it be available? May 2, 2006, 12:30
BSD outgoing email services have been restored and are now
available.
Date: May 02, 2006, 12:14
What's affected? Pediatics Email
Who's affected? All Peds Users (@ peds.bsd.uchicago.edu)
When will it be available? May 02, 2006, 12:13pm
Mail Services are restored.
Date: May 02, 2006, 11:59
What's affected? Pediatrics Email
Who's affected? All Peds email users. (@peds.bsd.uchicago.edu)
When will it be available? May 02, 2006, 2:00pm
Slowness and disconnects have been reported. Engineers are currently
working on the problem.
Date: May 02, 2006, 11:43
What's affected? Mail Services
Who's affected? All BSDIS mail users (@bsd.uchicago.edu)
When will it be available? May 02, 2006, 01:40 pm
Mail is not flowing. An Engineer is currently working on the
issue.
Date: May 01, 2006, 11:40
What's affected? Outgoing mail
Who's affected? All users that still use legacy BSDIS IMAP for mail service
When will it be available? May 01, 2006, 11:35 AM
Outgoing mail was unresponsive for 5 - 10 minutes. The mail daemons have
been restarted and outgoing mail is flowing again.
Date: April 30, 2006, 13:26
What's affected? Medicine file servers
Who's affected? Medicine administration, SCRS
When will it be available? April 30,2006, 01:15pm
Services from med-ntfs01 and med-ntfs02 have been restored. Outages were
due to power issues in the Medical Center.
Date: April 30, 2006, 10:14
What's affected? Medicine File sharing
Who's affected? Medicine Administration, SCRS
When will it be available? April 30, 2006 01:00 pm
Medicine servers med-ntfs01 and med-ntfs02 have experienced problems.
med-ntfs01 appears to have recovered. BSDIS is aware of the problem and
technicians have been dispatched from off-campus.
Date: April 28, 2006, 16:58
What's affected? BSDIS fileserving
Who's affected? All BSD
When will it be available? April 28 2006 4:48pm
File services on \\Files have been restored. At present the root cause is
unknown.
Date: April 28, 2006, 16:34
What's affected? Fileservices
Who's affected? All BSD
When will it be available? April 28, 2006 6:30pm
BSDIS fileserver \\files has gone down for an unknown reason. BSDIS is
aware of the problem and has dispatched a technician.
Date: April 28, 2006, 12:34
What's affected? Outgoing Email
Who's affected? BSD Email users (@bsd.uchicago.edu)
When will it be available? April 28, 2006, 12:00
Outgoing email services have been restored and are now available.
Date: April 28, 2006, 11:44
What's affected? Cardiff Teleform
Who's affected? Office of Research Services
When will it be available? April 28, 2006, 11:30
The Teleform primary workstation was found unresponsive and was rebooted.
Teleform services are now available.
Date: April 28, 2006, 11:18
What's affected? Outgoing Email
Who's affected? BSD Email users (@bsd.uchicago.edu)
When will it be available? April 28, 2006, 01:15pm
Outgoing mail is currently not flowing. BSDIS is aware of the issue and
working towards resolution.
Date: April 28, 2006, 08:41
What's affected? Medicine File Sharing
Who's affected? Medicine customers that use OACIS or file sharing
When will it be available? April 28, 2006, 8:30
The issue with med-ntfs01 has been resolved.
Date: April 28, 2006, 08:19
What's affected? Medicine File Sharing
Who's affected? Medicine customers that use OACIS or file sharing
When will it be available? April 28, 2006, 8:45
Med-ntfs01, which provides file sharing and OACIS files to the Department
of Medicine, is currently unavailable due to connectivity issues. BSDIS is
currently working to resolve the issue.
Date: April 27, 2006, 12:49
What's affected? Medicine file service
Who's affected? Medicine Administration, SCRS, GCRC
When will it be available? April 27,2006, 12:45
Main medicine fileserver rebooted unexpectedly -PT
Date: April 27, 2006, 11:01
What's affected? Medicine File Sharing
Who's affected? Medicine customers that use OACIS or file sharing
When will it be available? April 27, 2006, 11:30
Med-ntfs01, which provides file sharing and OACIS files to the Department
of Medicine, is currently unavailable due to connectivity issues. BSDIS is
currently working to resolve the issue.
Date: April 23, 2006, 11:51
What's affected? Retrieving Email
Who's affected? BSD Email users
When will it be available? April 23, 2006, 11:30AM
The mailbox server network connectivity issues were due to network hardware
failure and have been resolved. BSD email retrival is now available for
all users affected by the outage.
Date: April 23, 2006, 08:53
What's affected? Retrieving Email
Who's affected? BSD Email users
When will it be available? April 23, 2006, 10:00
One of the BSD's mailbox servers is unavailable due to network connectivity
issues. This affects approximately 20% of BSD email users whose mailboxes
are on the faulty server. BSDIS is currently heading to campus to
troubleshoot and resolve the problem.
Date: April 21, 2006, 08:59
What's affected? Exchange, File Sharing, Windows Logon, Medicine Applications
Who's affected? Department of Medicine
When will it be available? April 21, 2006, 08:10
The MEDICINE domain controllers' network connectivity has been restored and
services are again available.
Date: April 21, 2006, 07:45
What's affected? Exchange, File Sharing, Windows Logon, Medicine Applications
Who's affected? Department of Medicine
When will it be available? April 21, 2006, 09:00
The MEDICINE domain controllers are not available due to network
connectivity issues. This affects most services provided to the Dept. of
Medicine, including Exchange, file sharing, and in-house applications.
BSDIS is currently troubleshooting this issue.
Date: April 13, 2006, 17:36
What's affected? Outgoing email
Who's affected? BSD Mail Users
When will it be available? April 13, 2006, 17:30
Outgoing email services on the BSD email system (@bsd.uchicago.edu) are now
available.
Date: April 13, 2006, 17:04
What's affected? Outgoing email
Who's affected? BSD Mail Users
When will it be available? April 13, 2006, 18:00
Outgoing mail on the BSD email system (@bsd.uchicago.edu) is unavailable
due to connectivity issues between email clients and the outgoing email
server. BSDIS is currently troubleshooting this problem.
Date: April 13, 2006, 09:42
What's affected? Meeting Maker
Who's affected? BSD
When will it be available? April 13, 2006 09:42
Meeting Maker is not missing calendar events for any users. Users may
experience connection latency when connecting via
https://kalendar.bsd.uchicago.edu. We will be monitoring Meeting Maker
throughout the day and notify users of any issues via this bulletin.
Date: April 13, 2006, 08:54
What's affected? Meeting Maker
Who's affected? BSD
When will it be available? April 13, 2006 09:51
It appears that MM is missing past and future events for people in BSDIS.
We are currently investigating this situation and suspect that all users
are experiencing the same problem.
Date: April 12, 2006, 15:28
What's affected? Printing
Who's affected? BSD
When will it be available? Available now. 2006.04.12:15:25
Print server PS2 experienced a severe hardware failure. The server
hardware was replaced save for the hard drives and reconfigured. Print
services have been restored.
Date: April 12, 2006, 13:31
What's affected? Printing
Who's affected? BSD
When will it be available? Not known
The Enterprise Group has discovered a hardware failure on the print server
ps2. Evaluation is ongoing, However resolution is not known at this time.
Date: April 12, 2006, 12:28
What's affected? Printing
Who's affected? BSD
When will it be available? April 12th, 2006, 13:30
The print server ps2 can not be reached. ESG is investigating the
issue.
Date: April 11, 2006, 17:17
What's affected? Pediatrics Domain Name Services
Who's affected? Pediatrics users
When will it be available? April 11, 2006, 17:10
One of the name resolution servers for Pediatrics was not correctly
resolving hostnames, such as peds-webmail.bsd.uchicago.edu. As a result,
some Pediatrics users were unable to access Pediatrics and BSD web sites
(notably peds-webmail). This service has been fully restored and tested;
all services are now available.
Date: April 04, 2006, 13:18
What's affected? Medicine File SHaring
Who's affected? Medcine Users
When will it be available? April 04, 2006, 13:15
Services have been fully restored. The server experienced a problem with
virus scanning services. Services are stable, and the problem will be
ultimately corrected on Thursday evening during a planned downtime.
Date: April 04, 2006, 12:46
What's affected? File Sharing
Who's affected? Department of Medicine
When will it be available? April 04, 2006, 1:30 PM
File sharing services are currently unavailable. The enterprise group is
working to resolve this issue.
Date: April 03, 2006, 15:11
What's affected? File Sharing
Who's affected? Department of Medcine
When will it be available? April 03, 2006 03:10
File sharing services were restored on Med-NTFS05 As of 3:10pm. We
apologize for any inconveniece this may have caused. If you experience
further difficulties please contact the Help Desk at 2-2056. Thank you.
Date: April 03, 2006, 14:56
What's affected? File Sharing
Who's affected? Department of Medicine
When will it be available? April 03, 2006 03:30
The Department of Medicine file server is having intermittent files sharing
issues. Some user will not be able to connect to their home directory(Z:
Drive).
Date: March 27, 2006, 16:15
What's affected? Email
Who's affected? BSD Email users (@bsd.uchicago.edu)
When will it be available? March 27, 2006, 16:10
BSD Email users were experiencing problems retrieving mail from the system
from approximately 3:40pm until now due to network connectivity problems
among the mail servers. These have been reset and service is now
available.
Date: March 25, 2006, 19:59
What's affected? Med-NTFS05 File Sharing
Who's affected? Medicine Customers
When will it be available? March 25, 2006 19:30
File sharing services were restored on Med-NTFS05 As of 7:30pm Saturday
evening. We apologize for any inconveniece this may have caused. If you
experience further difficulties please contact the Help Desk at 2-2056.
Thank you.
Date: March 25, 2006, 19:59
What's affected? File Sharing
Who's affected? Department of Medicine
When will it be available? March 25. 2006, 8:45 PM
Med-ntfs05 is back online ands services are back to normal. An analysis
from the Enterprise Systems Group have determined that this machine should
be replaced and are in the process of setting up a new server. In the mean
time, for your own convenience, please backup your critical files. While
this machine is up a new server deployment is being planned. The will
require scheduled downtime. Thank you for your patience.
Date: March 25, 2006, 17:55
What's affected? File Sharing
Who's affected? Department of Medicine
When will it be available? March 27, 2006, 08:00
The Med-ntfs05 file server is continuing to experience hardware failures.
The
enterprise server group is onsite working on the issue; however, in order
to
resolve the issue a rebuild of the server may be required. In the event
that a
rebuild becomes necessary, please be aware that services are likely to be
down
until sometime on Monday 3/27.
We apologize for the great inconvenience, and assure you that all efforts
are
being made to restore service as quickly as possible.
We will continue to provide updates as they become available.
Date: March 24, 2006, 15:38
What's affected? Pediatrics Residency Website
Who's affected? March 24, 2006 12:00
When will it be available? March 24, 2006 12:00 AM
There was a slight misunderstanding with regards to the website being
unavailable. The issues with the website are not of critical priority and
are being handled as a task at ticket level.
Date: March 24, 2006, 10:20
What's affected? Pediatrics Residency Website
Who's affected? Pediatrics
When will it be available? March 24, 2006, 12:00
Our staff is currently still looking into this issue. Update at
12:00.
Date: March 24, 2006, 09:03
What's affected? Medicine file & print sharing
Who's affected? Medicine
When will it be available? March 24, 2005 8:30 AM
Services were restored for Medicine file and print shares at 8:30 AM.
Date: March 24, 2006, 08:07
What's affected? Medicine file & print sharing/Pediatrics residency website
Who's affected? Medicine and Pediatrics
When will it be available? March 24, 2005 10:00 AM
The Department of Medicine file server named MEDNTFS05 is currently
experiencing hardware problems. This will affect file/printer sharing for
Medicine users. The Enterprise System Group is currently working on the
issue.
The Pediatrics Residency Website is currently locking out users. A high
priority ticket has been created for this issue. We hope to have it
resolved soon.
Thank you for your patience.
Date: March 10, 2006, 08:25
What's affected? BSD Outbound Mail
Who's affected? BSD Mail Users
When will it be available? March 10, 2006 08:25
All BSD incoming and outgoing mail services are available.
Date: March 10, 2006, 08:17
What's affected? BSD Outbound Mail
Who's affected? BSD Mail Users
When will it be available? March 10, 2006 08:15
BSD Outbound IMAP mail is down. Incoming mail is working fine. You can
send outbound mail thru Net-Mail without a problem.
Date: March 07, 2006, 23:03
What's affected? Pediatrics Exchange Email
Who's affected? Pediatrics Email users
When will it be available? March 07, 2006, 22:45
At 8pm notification was recieved that Pediatrics Exchange Server was not
responding to email. Upon investigation we determined a full drive for the
Exchange database drive was the cause. We have taken some minor actions
and gained a small amount of operating space. All Services have been
restored as of 10:45pm on March 7th. On the morning of the 8th, we will be
investigation our further options to prevent this in the future.
Date: February 27, 2006, 08:42
What's affected? Email
Who's affected? BSD Email users
When will it be available? February 27, 2006, 08:40
Incoming and outgoing email service wa